Operations Coordinator

Operations CoordinatorWe are immediately hiring an Operations Coordinator in New Albany, OH for our Supply Chain Solutions division. The Network Carrier Coordinator will manage 4th party relationships with Network Carriers to ensure SOP compliance, delivery performance, properly timed billing, and overall customer satisfaction.Summary:The Network Carrier Coordinator will manage 4th party relationships with Network Carriers to ensure SOP compliance, delivery performance, properly timed billing, and overall customer satisfaction.Essential Functions:Print delivery tickets for inbound trucks and fax them to Network CarriersResearch and update orders on Restoration Hardware's "Ready to be Scheduled" (RTBS) report; work with Network Carriers to get orders scheduledProcess Return Authorizations (RAs), RA Clarifications, Pending RAs, Not in iDirect RAs, etc. for all locationsManage the Open RA report (monthly)Research orders on the "Over 50" report (orders that have a delivery date 50 days old) either by obtaining a POD from the Network Carrier or conducting a follow up survey with the customer to confirm delivery; update system so we can invoice the clientRespond to pending invoice questions from the Network Carrier Invoicing TeamValidate and update complete dates in iDirect for orders that have a scheduled dateAssist Operations Supervisor with building return trucksServe as backup for Operations Supervisor's phone and emailAdditional Responsibilities:Performs other duties as assigned.Skills and Abilities:Operations background (Logistics and/or Transportation)Meets corporate competency model requirementsOrganization skillsAbility to understand and follow work proceduresCommunication skills (verbal and written)Ability to build professional relationshipsPractical Learning skillsQualifications:Bachelor's degree preferredOne (1) year or more years related experience requiredCandidates must be authorized to work for any employer in the United States without requiring current or future visa sponsorship.Compensation Information:Pay Type: HourlyMinimum Pay Range: 18.00Maximum Pay Range: 20.00Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.