Lead - Product Management

Job Description

Job Description

Description:

Unifocus is an integrated workforce management software platform offering intelligent automation for daily work orders management, housekeeping activities, facility maintenance, survey solutions, scheduling & labour management, and time & attendance built for the hospitality market and other dynamic scheduling environment.

We support hotels, restaurants, casinos, and more with our innovative web-based and mobile software suite. Some of the chains we work with include Hilton, Rosewood, Shangri La, Accor, IHG, Hoxton, Corinthia, Oetker Collection etc. We are a small but growing team, and you'll have opportunities to express yourself and make meaningful contributions to our products and the company.

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About the job

We are looking for a Lead Product Management to own the strategy and execution of our workforce performance products. This role will translate product vision into action through rigorous business case development, competitive analysis, and a relentless focus on product-market fit and differentiation.

You'll partner closely with clients and cross-functional teams to guide roadmap prioritization, ensuring best-in-class implementation, integration, and client experience at scale.

You will bring strong experience with workforce management systems and a solid understanding of scheduling and labor workflows, along with hands-on Product Management and Agile experience.

What will you do?

• Work with the product leadership to assess and define product vision and execute on product roadmap to bring to fruition 
• Engage with all other department heads to create a strong product culture throughout the organization
• Own the product roadmap, define, and prioritize features and requirements and manage releases with phases and milestones
• Collaborate on pricing and competitive positioning of the product portfolio. 
• Combine qualitative feedback from client surveys and quantitative feedback from usage metrics to define new services and product enhancements
• Build and lead the team of Product Owners to define and measure key performance metrics to track the performance of the service to accelerate improvements
• Improve, design, develop, and build B2B SaaS applications
• Develop, build, and maintain product alliances and integrations
• Lead and mentor a global team of Product Owners to identify, define and release new products to unlock revenue opportunities, improve product experience, and enhance the Unifocus platform to expand our market leadership and long-term growth
• Partner with Engineering to execute on product roadmap and drive feature innovation, platform capabilities, integrations, and unified design
• Identify new service opportunities based on research, industry trends and best practices, driving innovation
• Work with Sales, Marketing, and Client Success teams to assess product mix; evaluate market share; conduct competitive analysis; and identify new products
• Partner with Sales team to close strategic opportunities and drive key client expansions. 

The Unifocus experience:

Our Culture Statement: Thriving Together, Achieving Greatness

To support our culture mission, we have four core culture values of Unite, Inspire, Empower, and Excel. Each value representing a set of key traits that define how we live and breathe our culture every day.

We UNITE globally, combining our diverse talents, perspectives, and expertise. With professionalism and a touch of fun, we inspire and empower each other to excel. Together, we deliver exceptional value, challenge norms, and leave a lasting impact within the hospitality industry.

In addition to a competitive salary, we offer:

• Health insurance

• Paid time off

• A hybrid environment that promotes a healthy work-life balance 

• Parental leave

• Professional development assistance

• Referral program

Requirements:

Qualifications & Education Requirements

• BS/MS in Computer Science and Masters in related field or equivalent experience required.
• 7+ years of Product Management experience with B2B/B2B2C SaaS technology products preferably, with a track record of shipping cloud products and cloud services.
• Experience in hospitality or HCM would be a plus.
• Familiarity with agile development processes and experience in managing product roadmaps and backlogs effectively.
• Experience in developing and commercializing mission critical SaaS applications.
• Proven track record of success leading product teams while achieving aggressive company and business objectives.
• Experience in leading cross-functional teams, fostering collaboration among engineering, marketing, sales, client success, and support to achieve product goals.
• Product lifecycle management from concept to launch of the product(s) across all products/product lines.
• Proven track of success in launching software applications and services in the targeted markets.
• Skilled at working with cross functional groups and teams in multiple geographies.
• Proficiency in using data and analytics to inform product decisions, assess performance, and identify opportunities for growth.
• Developing budgets, forecasts, and metrics around portfolio management and roadmap.
• Inspires behaviour of "challenging the status quo" to transform through innovation and breaks down barriers so individuals are empowered and held accountable to do their best.
• Exhibits the following proficiencies: accountable for high quality, value driven work that drives business outcomes; places the user in the center of decision making, teams up and collaborates for speed, agility, and innovation; embraces continuous learning, is curious, embraces ambiguity, voices opinions; and takes personal accountability.
• Builds high performing teams and processes to deliver products that exceed the needs of customers.
• Experience working with the hospitality industry is a plus but not required