Systems Engineer - Senior

Job Description

As a Systems Engineer , you will be responsible for supporting a team engaged in providing engineering and technical support in a mission-critical Windows-based environment to users world-wide in support of the mission!

Click APPLY to be contacted about this position and find out more details.

What You Will Be Doing :

• Assisting with the design of the organization's technology architecture and implementation of hardware and software infrastructure.
• Supporting a team to plan and implement Exchange platform upgrades and understanding the customer environment to be able to modify standard deployment packages conforming to the unique security architecture in place.
• Evaluating the current environment and supporting creation of a platform roadmap, analyzing system performance, and recommending corrective and preemptive actions.
• Conceptualizing, designing, and implementing solutions to problems reported or discovered, and continuously improving the quality of service provided by the email infrastructure.
• Delivering timely and high-quality solutions to customer problems and requests focusing on root cause analysis, prevention, and knowledge transfer.
• Helping with the analysis of migration to new Exchange server environments.
• Responding to customer requests to correct or modify malfunctioning applications.
• Investigating issues with applications, servers, and storage.
• Reporting to division management the status of issues, corrective actions being taken, and the resolution of investigations.
• Initiating and participating in triage meetings to share knowledge with other engineers and efficiently resolve customer problems.

Required Skills

Must Have :

• MUST HAVE a Current and Active Top Secret SCI with Polygraph, as the customer is NOT sponsoring clearances.
• A high level of knowledge of Exchange 2016 or 2019.
• Broad system experience and understanding of supporting elements of the architecture, including the OS and relevant networks.
• Microsoft Windows Server engineering experience.
• Ability to work independently with minimal management supervision.
• Ability to manage challenging technical issues by setting customer expectations, devising and implementing action plans, and professionally communicating to all parties involved.

Desired Skills

Nice to Have :

• Knowledge of Exchange Server 2016 or 2019, including experience implementing and troubleshoot Database Availability Groups.
• Active Directory (architecture, design, disaster recovery, and troubleshooting).
• Knowledge of Security Development Operations (SecDevOps) on iterative development projects.
• Agile development.
• Experience with modern software languages (e.g., Java, C++, C#, Python, Perl, etc.) or the ability to automate through PowerShell script.

Additional Details

Crimson Phoenix considers people our most important asset. Our goal is to attract, retain, and motivate exceptional individuals from every background who share our commitment to the customer, our passion for the mission, our delight for innovation, and our determination to achieve excellence in everything we do.

We offer phenomenal benefits to our employees, allowing them to focus on the mission, knowing that Crimson Phoenix is focused on them! Just some of the benefits we offer:

• Dollar for dollar 5% 401k match, with immediate vestment
• Paid Time Off (PTO)
• Multiple Medical Plans from which you can choose.
• Flexible Spending Account (FSA) option
• Vision / Dental
• Paid for Short-term / Long-term Disability
• Paid for Group Life Insurance
• Employee recognition for anniversaries, birthdays, and customer kudos!

Click APPLY to be contacted about this position and find out more details.

We are a small, growth-oriented, federal contractor that delivers professional services in support of the Intelligence & Federal Community. Located outside of Washington D.C., we are a fast-paced group due to the customers' diversity, types of projects, environments, and roles we support. To learn more, please visit

Crimson Phoenix is an Equal Opportunity and Affirmative Action Employer. We welcome and encourage diversity in our workforce.

It is the policy of Crimson Phoenix to provide equal employment opportunity to all employees and qualified applicants without regard to race, color, religion, national origin, sex, age, disability, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected characteristic under federal, state or local law.