Operations Team Lead Call Center Excellence

Helpware Inc. is looking for a Team Leader in Martinsville, Virginia. The position requires overseeing call center operations, leading teams, and ensuring performance metrics are met. Candidates should have experience in call centers and possess excellent communication and supervisory skills. The role involves liaising between internal teams and clients, supporting complex products, and mentoring fellow Team Leaders. Knowledge of call center-specific software and project management is essential. #J-18808-Ljbffr