Medical Assistant- Neurodiagnostic Lab

Duke University Hospital Neurodiagnostics Clinic Position

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Health hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

Duke Nursing Highlights:

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility)

Job Details

• Location: Duke Hospital Neurodiagnostic Lab
• Address: 2301 Erwin Rd, Durham, NC 27710
• Work Hours: Standard business day hours (Monday Friday); No weekends

General Summary

Perform a variety of specialized and routine duties in the Neurodiagnostics clinic to assist neurologists, technologists, and nursing staff in the examination, treatment, and diagnostic testing of patients. Set up, prepare, and clean specialized neurological examination and testing rooms.

Work Performed

Patient Care & Procedure Assistance

• Assist medical and nursing staff in the examination and treatment of neurology patients, including those with mobility or cognitive impairments.
• Obtain and record specialized data for medical records, focusing on patient history related to neurological symptoms and disorders.
• Undress, cleanse, and position patients for specific neurodiagnostic procedures (e.g., EEGs, EMGs, Evoked Potentials, and nerve conduction studies).
• Perform routine examination preparations, including measuring the head for the 10-20 system, prepping the scalp/skin, and assisting technologists with the application of electrodes and conductive pastes.
• Collect and prepare specimens for laboratory analysis as required by the neurology staff.

Equipment & Room Maintenance

• Set up and clean examination and testing rooms, including changing linens and making beds between patient studies.
• Set up, organize, and maintain specialized neurodiagnostic instruments, computers, and monitoring equipment for specific procedures.
• Hand instruments, supplies, and equipment to the examining neurologist or technologist during diagnostic testing.
• Wash and sterilize a variety of medical supplies and maintain the work area in a clean, safe, and orderly condition.

Logistics & Administration

• Maintain inventory of specialized neurodiagnostic supplies (e.g., electrodes, collodion, conductive gel, gauze) in examination rooms and replenish as required.
• Pick up and deliver specimens, equipment, messages, and supplies as directed.
• Escort and transport patients safely to various hospital locations, ensuring fall precautions are observed for patients with neurological deficits.
• Schedule patient appointments for neurodiagnostic testing and prepare related medical records.
• Perform other related duties incidental to the work described herein.

Knowledge, Skills and Abilities

• Patient Experience: Providing compassionate care, particularly to patients experiencing neurological distress, seizures, or cognitive impairment.
• Clinical Skills: Sterile technique, basic understanding of neurodiagnostic procedures (EEG, EMG), and familiarity with electrode application and skin preparation.
• Operations: Familiarity with the Duke Hospital layout for safe patient transport.
• Communication: Strong interpersonal skills to clearly explain procedural setups to anxious patients.

Minimum Qualifications

• Education: Graduation from an accredited Medical Assistant program strongly preferred.
• High School diploma or GED graduation required.
• Experience: Work generally requires six months of experience in a healthcare setting (experience in neurology or neurodiagnostics is a plus). Education in a health-related field can be used as a substitute for the experience.
• Degrees, Licensures, Certifications: Must be fully certified as a Medical Assistant (AAMA, AMT, NHA-CCMA, NCMA or ARMA) within 18 months of hire. Basic Life Support (BLS) certification (often required or preferred for patient-facing roles).

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideasan exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.