Customer Operations Coordinator (Temporary Assignment)

Customer Operations Coordinator (Temporary Assignment) Temporary San Clemente, CA, US SAMBAZON, named one of Inc. Magazine’s Best Workplaces for 2025, is seeking two Customer Operations Coordinators to join our Logistics & Customer Operations team immediately. About the Role Customer Operations Coordinator plays a key role in supporting SAMBAZON’s business-to-business customers by managing orders from entry through delivery. This position is ideal for someone who is highly organized, detail-oriented, and experienced in customer service, order management, and logistics. This is a full-time, temporary position anticipated to continue through October 2026, with the possibility of extension based on business needs. The role is based on-site in our San Clemente office and offers $25.00 per hour, benefits eligibility, and half-day Fridays. Essential Duties and Responsibilities Process customer orders, including order entry and invoicing, using systems such as SAP, EDI and web-based warehouse systems. Serve as the primary point of contact for customer inquiries related to pricing, product information, order status, shipment updates, and issue resolution Communicate regularly with buyers, brokers, and sales teams to support order management, deliveries, and customer needs Communicate order fulfillment status, delays, and service issues to internal teams including Supply Planning, Logistics Management, Sales, and Customer Operations Perform administrative tasks including invoice approvals, maintaining various department documents and files as well as other related tasks. Assist in resolving order, shipping, and delivery issues in a timely and professional manner Perform other duties as assigned Qualifications 2+ years of experience in customer service, logistics, order management, or a related field. Associate degree or higher preferred Excellent interpersonal, written, and verbal communication skills across all levels of an organization High level of accuracy and attention to detail, particularly in data entry and order processing Experience with SAP, EDI, or similar systems preferred Proficiency in Microsoft Office, particularly Excel, Word and PowerPoint. Bilingual skills are a plus. SAMBAZON is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local law. #J-18808-Ljbffr Sambazon Inc