Public Safety & Security Officer Swing Shift

Essential Duties and Responsibilities:
•Promote safety awareness to employees and guests throughout the resort by identifying, reporting and/or correcting any safety problems or misuse of company property.
•Provide a highly visible presence in order to deter criminal activity and violations while ensuring the proper and lawful use of all Snowbasin properties.
•Assisting/interacting with guests and staff in a professional and courteous manner while providing a high level of customer service.
•Performing patrols of the property both on foot and in a vehicle; maintain patrol logs as well as daily shift reports and incident investigations.
•Adapting to wide variety of dynamic situations while making critical or difficult decisions in urgent situations.
•Enacting general emergency procedures; coordinating and responding to emergencies.
•Interfacing with emergency and law enforcement services along with other EMS authorities.
•Cooperating with law enforcement and assisting with investigations when necessary.
•Additional duties may include but are not limited to: inspecting AEDs, restocking first aid kits, updating locks and keys and more.
•Perform additional tasks as requested by the PS&S Manager or other Management Team members; occasionally attend meetings and trainings outside of the regular work week.

Qualifications:
•High level of energy and enthusiasm for guest service, safety and the security of the resort.
•Proven ability to motivate employees around safety and drive engagement.
•Exceptional employee/guest relations skills with the ability to remain calm in stressful situations.
•Ability to negotiate, coach and problem solve in an effective manner while building and maintaining positive relationships.
•Strong organizational, analytical, problem-solving and conflict resolution skills.
•Effective computer and writing skills including proficiency in incident reporting and documentation.
•Weekend and holiday availability required as well as flexibility with work schedule; available on-call as necessary.

Education and Experience:
•Minimum of High School diploma or GED
•Possess the ability to maintain confidential information – both written and verbal
•Possess valid US Driver’s License, and the ability to pass a motor vehicle record check
•Functional use of Microsoft Word, Excel, and Outlook
•Basic written communication skills (grammar and spelling)
•Absence of criminal record in recent past; absence of felony record
•Must be 21 years of age
•Previous experience in safety and loss prevention (specifically in hospitality and/or resort or campus setting), surveillance, law enforcement desired

Equal Opportunity Employer


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