Fleet Support Specialist
Southern Tire Mart
Fleet Support Specialist
Job Category: Corporate
Full-Time
On-site
Columbia, MS 39429, USA
Description
Serve as a primary point of contact for fleet customers regarding account support, billing portals, and reporting.
Ensure fleet service records are accurate and up to date within company systems.
Generate reports for customers and internal stakeholders on fleet condition, service history, and cost analysis.
Assist with invoicing and billing support.
Provide excellent customer service through phone, email, and in-person communication.
Support compliance with company safety, operational, and quality standards.
Perform other administrative or support tasks as needed to assist fleet operations.
Skills / Education / Requirements
High school diploma or GED required; some college coursework preferred.
Must be at least 18 years of age and pass a pre-employment drug screen.
Previous experience in customer service, fleet support, logistics, or administrative roles preferred.
Strong organizational skills with the ability to multi-task and prioritize.
Proficiency in Microsoft Office (Excel, Word, Outlook) and ability to learn company systems.
Excellent verbal and written communication skills.
Strong attention to detail and accuracy.
Ability to work both independently and collaboratively in a fast-paced environment.
Benefits
401(k) with Company Match
Health Insurance
Dental, Vision, and Life Insurance
Paid Time Off
Paid On-the-Job Training
Career Growth Opportunities
Why Join Southern Tire Mart?
#1 Commercial Tire Dealer in the U.S. since 2008
#1 Truck Retreader in North America since 2007
#1 North America Commercial Tire Dealer since 2012
Family-owned company focused on customer service, safety, and employee success
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$96k
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