Senior Enterprise Process Specialist

Overview The Sr. Enterprise Process Specialist is tasked with driving large, cross-discipline, company-wide process improvement and operational projects with high executive visibility. These projects include improving operational efficiency and reducing cycle times, international operations and offshoring, deployment of new systems, and other projects as directed. As each improvement project is different, the expectation is to utilize a variety of tools, approaches, and formal methodologies to successfully complete the outlined objectives and may or may not utilize a formal DMAIC/DMADV methodology. Inter-company consulting engagements comprise the majority of this positions’ scope of work with the remainder focusing on training, coaching and mentoring candidates in support of company-wide LSS training and certification program. This position is strongly self-driven, with responsibility for independently driving the projects. Proven track record for driving success while interacting with a large variety of independent teams and separate disciplines. Efforts can involve simultaneous coordination across the Executive, Finance, Operations, Sales, Marketing, Product Management, R&D, Legal, Compliance, and external parties. Responsibilities Drive critical process improvement projects to successful completion with impact over $1M per project. As part of the Transformation team, it may be required to act in a Project Management role including post-merger integrations and strategic initiatives as deemed necessary by leadership. Experience gathering voice of the (internal) customer, conducting process discovery sessions, and conducting situational assessments. Engage with Executive Stakeholders to identify, scope and conduct process specific consulting engagements to successful completion while maintaining alignment and support. Coordinate simultaneously across disparate organizations and disciplines with many different owners, tasks, and deliverables from different teams. Provide regular executive updates on project status. Interact directly with the highest levels of company leadership, including SLT members and company owners. Adapt different process improvement approaches based on the specific effort at hand. Quickly summarize process improvement status at an executive level while also maintaining detailed project plans. Coordinate with PMO/project managers on related projects and handoffs to implement agreed solutions. Drive adoption of industry standard process improvement methodologies. Remain current in the latest Lean Six Sigma process improvement developments, techniques, and industry trends. Support LSS training and certification programs through content delivery, coaching, mentoring and project oversight. Ability to consult, prioritize, and communicate clearly with stakeholders related to project pipelines, expectations, and feedback. Provide prompt attention and response to inquiries from Executives and SLT to provide white glove service. Complete all special projects and other duties as assigned. Must be able to perform duties with or without reasonable accommodation. This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change. Qualifications Bachelor’s Degree in Computer Science, Engineering, Business, Health, or Medical discipline. MBA or equivalent business knowledge preferred. Minimum 12 years’ experience identifying, scoping, and leading process improvement efforts at large companies with international operations and measurable outcomes. Black Belt certification in Lean Six Sigma, with demonstrated experience managing a successful project portfolio. Experience coordinating directly with C-level executives. Experience with mergers and acquisitions related process improvement projects. Familiarity with major financial reporting techniques and terminology, and experience working directly with a large finance team. Publication or conference presentation experience in Lean Six Sigma or related topics is a plus. Experience working in large software companies and with software development lifecycle management methodologies is a plus. Travel is expected to be less than 10% but may be required for some efforts. Excellent verbal and written communication skills with strong executive presence. Highly Proficient in Microsoft Office Suite (Word, Access, and Outlook), project management tools, video conferencing, and other standard project tools. Organized and able to prioritize, multi-task, and work under pressure on multiple simultaneous projects with tight timeframes. Self-driven and able to drive efforts that are constantly changing and always working with new groups and processes. Cognitive/Mental Requirements: Ability to work independently as well as collaborate as a team with a sense of urgency. Professional with ability to properly handle confidential information. Be value-driven, understand that success is based on the impact of your work rather than its complexity or the level of effort. Ability to handle multiple tasks, prioritize and meet deadlines. Ability to work within a matrixed organization. Proficiency in all required skills and competencies above. Communicating with others and teamwork. Assessing the accuracy, neatness, and thoroughness of the work assigned. Working Conditions and Physical Requirements: Remaining in a stationary position, often standing or sitting for prolonged periods. Repeating motions that may include the wrists, hands, and/or fingers. No adverse environmental conditions expected. Must be able to provide high-speed internet access / connectivity and office setup and maintenance. Must be able to provide a dedicated, secure work area. Base compensation ranges from $136,000 to $171,000 per year. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs. This role is eligible for discretionary bonus consideration. Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs. medical dental vision disability life insurance coverage 401(k) savings plans paid family leave 9 paid holidays per year 17-27 days of Paid Time Off (PTO) per year depending on specific level and length of service with Cotiviti. For information about our benefits package, please refer to ourCareers page. Since this job will be based remotely, all interviews will be conducted virtually. #J-18808-Ljbffr Cotiviti