Strategic Advisor - Global Capabilities Services

Strategic Advisor, Global Capabilities Services

The Strategic Advisor, Global Capabilities Services is a senior individual contributor responsible for independently leading complex workstreams within enterprise transformation initiatives. This role combines deep execution expertise with strategic problem solving and operates with a high degree of autonomy within defined program scope.

Strategic Advisors are trusted delivery partners to Managers and contribute materially to the success of transformation programs through rigorous execution, stakeholder influence, and insight generation.

Essential Functions:

• Transformation Execution
• Lead defined workstreams within large-scale transformation initiatives, translating program strategy into detailed execution plans and deliverables.
• Manage risks, dependencies, timelines, and issues within assigned scope across people, process, technology, and readiness dimensions.
• Support transitions, site activations, and capability build-outs aligned to the GCS operating model.

• Transition & Readiness Leadership
• Lead key components of GCC transition efforts, including readiness planning, knowledge transfer coordination, cut-over support, and stabilization tracking.
• Ensure assigned transition activities meet GCS standards, timelines, and budget expectations.

• Value Realization & Analytics
• Own tracking and analysis of benefits, productivity, efficiency, and cost-to-serve metrics for assigned initiatives.
• Partner with finance and functional teams to validate assumptions and monitor outcomes.
• Develop dashboards, insights, and recommendations to support governance and leadership decisions.

• Stakeholder Engagement & Change Support
• Partner with functional leaders, GCC teams, and enabling functions (HR, IT, Finance, Change) to coordinate execution activities.
• Prepare and present program updates, insights, and recommendations in governance and leadership forums.
• Support change enablement activities by ensuring readiness, communications, and adoption plans are executed effectively.

• Mentorship & Continuous Improvement
• Mentor Advisors, providing guidance on execution discipline, problem-solving, and stakeholder engagement.
• Contribute to improvements in methodologies, standards, and playbooks.
• Perform other duties as assigned.

Minimum Education:

• Bachelor's degree/equivalent required; Master's degree preferred.

Minimum Experience:

• Six (6) years of experience in transformation delivery, project/program management, operations, or strategy execution.
• Experience supporting GCCs, shared services, or global operating model transformations.

Knowledge, Skills and Abilities:

• Strong analytical, communication, and influence skills.
• Must be willing to work with teams in multiple time zones.
• Up to 25% travel, based on business needs.

Domicile Information:

The preferred locations for this hybrid position are Plano, TX OR Memphis, TN. However, we will consider candidates based elsewhere within the United States (excluding Alaska, Hawaii, and U.S. territories). Candidates residing within 50 miles of a FedEx campus will be required to work on-site at a FedEx location several times per week.

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

USA: $8,007.29/mo - $18,149.85/mo, CO: $8,007.29/mo - $17,393.61/mo, CA: $8,452.14/mo - $14,413.11/mo, NJ: $8,452.14/mo - $13,523.42/mo, OH & VT: $8,452.14/mo - $14,368.63/mo, MN: $8,452.14/mo - $16,637.36/mo, IL & NV: $8,452.14/mo - $17,393.61/mo, MD, NY & WA: $8,452.14/mo - $18,149.85/mo, MA: $8,896.99/mo - $18,149.85/mo, RI: $9,786.68/mo - $16,637.36/mo, CT: $9,786.68/mo - $17,393.61/mo, DC & HI: $10,231.53/mo - $17,393.61/mo, NYC: $10,231.53/mo - $18,149.85/mo