Customer Manager Walmart Omnichannel, Confectionery

Job Description:

Customer Manager - Walmart Omnichannel Confectionery

Bentonville AR

The Customer Manager Walmart-Omnichannel Confectionery is the omni-channel subject matter expert supporting the largest digital business within Mars Snacking. This role leads Walmarts Online Pickup & Delivery (OPD) strategy and omni growth plans driving digital performance through best-in-class digital shelf execution content optimization pricing and promotion strategy and seamless omni-integration.

Operating in a fast-evolving environment this role requires a self-starter who thrives in ambiguity builds new capabilities and operates with a strong ownership mindset.

What are we looking for

• Bachelors Degree

• 5 years in Sales Marketing eCommerce or Omni/Digital roles within CPG or retail
• Experience managing large complex retail customers
• Strong understanding of syndicated data and digital performance metrics
• Digital commerce or OPD experience preferred
• Proven self-starter comfortable operating in ambiguity
• Strong ownership mindset with ability to influence cross-functional partners

What would be your key responsibilities

• Lead Walmart Omni Strategy: Own development and execution of OPD and omni-channel plans that drive digital growth and category leadership
• Drive Digital Shelf Excellence: Partner cross-functionally to optimize assortment search visibility content quality digital shelving pricing and promotions
• Accelerate Digital Growth: Identify and execute opportunities to expand online penetration improve conversion and enhance digital shopper experience
• Influence Through Insights: Deliver data-driven recommendations that create mutual value and strengthen category performance
• Build & Scale Capabilities: Establish new processes tools and ways of working that improve omni execution and digital performance
• Execute with Excellence: Lead new item launches and ensure flawless execution of customer plans
• Represent the Voice of the Customer: Translate customer insights into internal strategy and action

What can you expect from Mars

• Work with over 150000 diverse and talented Associates all guided by The Five Principles.
• Join a purpose driven company where we are striving to build the world we want tomorrow today.
• Best-in-class learning and development support from day one including access to our in-house Mars University.
• An industry competitive salary and benefits package including company bonus.

Mars does not sponsor visas for this role.

This position is not eligible for relocation benefits.

Required Experience:

Manager