Assistant Property Manager - Highlands

Job Description

Job Description

Join Mutual Housing Management’s Mission to Build Equitable Communities! 

Are you passionate about affordable housing and empowering communities? Do you believe in creating vibrant, inclusive neighborhoods where everyone can thrive? Mutual Housing Management is seeking dedicated professionals to join our innovative team and advance our mission of developing, managing, and supporting sustainable affordable housing where residents are partners in creating equitable communities. 

Our team is our strength! 

When you join Mutual Housing Management you will be surrounded by Property Management professionals who are an experienced force for revitalizing low-income communities by strengthening neighborhood assets and developing community leadership.    

About Mutual Housing 

At Mutual Housing Management, we are driven by a powerful mission: to develop and manage sustainable affordable housing that strengthens neighborhood assets and empowers resident leaders. Founded with the vision of revitalizing low-income communities, we are a locally controlled nonprofit committed to addressing historic inequities by creating high-quality, affordable housing in safe, healthy neighborhoods. Our residents are at the heart of everything we do, partnering with us to build thriving, equitable communities. 

We look forward to meeting you! 

If you’re inspired to join a mission-driven team dedicated to affordable housing and community empowerment, we want to hear from you!  

Together, let’s create sustainable, affordable housing where residents and communities thrive! 

OUR BENEFITS PACKAGE IS TOP TIER:

• Medical, Dental, Vision, & Employee Assistant Program: Kaiser plan fully covered for Employee and dependents; Employees do not pay anything out of pocket for full coverage for themselves and their dependents
• Optional Life, Long Term Disability, Critical Illness, Identity Theft Protection and Accident Insurance
• Generous paid time off, including 16 paid holidays which includes the week between Christmas and New Years
• 2 Floating Holidays (16 hours)
• 401K Plan with company match up to 6%

Position: Assistant Property Manager
Location:  Highlands – North Highlands, CA
Hours: Full Time
Compensation: $22.24-24.30 per hour, depending on experience

Job Summary:
The Assistant Property Manager works side-by-side with the Property Manager in overseeing the day-to-day operation of the property, including resident satisfaction, wait-list management, leasing, overseeing maintenance, and ensuring their property are in compliance with standards and expectations of the Property Management Operations Manual, other stated guidelines of Mutual Housing Management and Mutual Housing California, fair housing laws, and regulatory requirements of affordable housing funders. The Assistant Property Manager should be able to assume leadership and initiative in the absence of the Property Manager and ensure the highest quality of customer service.

Responsibilities:

Financial:

• Assist Property Manager in enforcing collection procedures consistent with established policy and procedures. Monitor bad debt write offs.
• Assist Property Manager in preparing monthly accounting reports, discuss and document discrepancies. Review monthly operating statements and compliance with annual budget and implement plans of action to optimize site profitability.
• Assist Property Manager in preparing the annual operating budget and business plan for review with Property Supervisor.
• Collect all rents and other receivables due the property in conformance with Mutual Housing Management Policy.

Physical:

• Coordinate the daily activities of the Maintenance Department to ensure proper response to maintenance requests, preparation of market ready vacancies and the overall quality of the community appearance.
• Assist Property Manager in performing and documenting interior and exterior physical inspections as required by your Property Manager, Property Supervisor, Regulatory Agencies, insurance company, or financial institution (i.e., quarterly interior inspections required on affordable properties.)
• Coordinate and monitor preventative maintenance schedules.
• Keep the Property Manager informed of any and all deferred maintenance. Items concerning health and safety issues are to be reported immediately to Portfolio Supervisor with a plan of action for correction.
• Ensure property compliance with all applicable ADA (Americans with Disabilities Act), and Section 504 (FHAA) regulations.
• Assist Property Manager in preparing competitive bid packages as required by approved budget and in accordance with company procedures.
• Assist Property Manager in performing written annual or semi-annual unit inspections as required for your property and follow up on any deficiencies with Maintenance staff or resident regarding housekeeping or other observed lease violations.

Administrative:

• Maintain an organized system for accurate record keeping including resident files, marketing information, maintenance records, purchasing, inspections, general correspondence and budget logs.
• Maintain a property safety plan to ensure safe working conditions.
• Maintain a secure and accurate procedure for key control.
• Process all required forms and ensure the timely submission of required reports.
• Keep the Property Manager informed regarding resident relations, correspondence and calls concerning resident issues. Prepare property incident reports regarding all significant issues involving accidents, injuries, physical emergencies, criminal activity and similar important issues.
• Maintain Yardi data entry of resident receipts, accounts payables, and other requirements established for the software.

Marketing:

• Assist in preparing and submitting accurate “Weekly Rental Report” information to the Portfolio Supervisor on Monday mornings.
• Assist in preparing Market Survey (rent comparability) Reports and ensure accuracy.
• Adhere to the resident selection criteria in accordance with federal and state regulations and company policies and procedures.
• Maintain the highest physical and economic occupancy possible at all times. Lease vacancies and apartments on notice, professionally and as quickly as possible to reduce vacancy loss.
• Develop advertisements for use in newspapers, Apartment Guides, etc., for review by Property Supervisor.

Qualifications:

Required Qualifications:

• High School Diploma
• Working knowledge of applicable local and federal housing laws, including Fair Housing and Landlord and Tenant laws. Experience managing affordable housing developments, including HUD, Low Income Tax Credits, Rural Housing, and Tax-Exempt Bond properties.
• Exposure to/familiarity with community organizing, services, and programs.
• Relate well to people from diverse backgrounds.
• Comprehend and communicate in the English language both orally and in writing.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Interpret and understand financial information generated from property management software reports.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Work in a collaborative manner and in a team environment.
• Travel occasionally.
• Proficiency with Microsoft Office.
• Define and solve problems.
• Understand and commit to the Mission and Philosophy of Mutual Housing.

Preferred Qualifications:

• Associate’s degree in Business Administration, Real Estate, or related field
• Certified Property Manager or similar certification
• Working knowledge of YARDI software.
• Second Language Fluency in a language commonly used in Sacramento region.
• Communication: Balancing listening and talking, speaking and writing clearly and accurately, influencing others, keeping others informed.
• Collegiality: Being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment.
• Initiative: Taking ownership of our work, doing what is needed without being asked, following through.
• Efficiency: Planning ahead, managing time well, being on time, thinking of better ways to do things.
• Coachability: Being receptive to feedback, willing to learn, embracing continuous improvement, accepting accountability when appropriate.
• Resident focus: Striving for high resident satisfaction, going out of our way to be helpful, responsive, attentive and pleasant.
• Leadership (for those with direct reports): Setting clear expectations, reviewing progress, providing feedback and guidance, holding people accountable.

**NO CALLS FROM STAFFING AGENCIES OR RECRUITERS PLEASE**

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