Front Desk Associate
US Government Jobs
Overview Unaccompanied Housing Program Front Desk. This position is assigned to the Unaccompanied Housing (UH) Lodging Program; Fleet Readiness (N92); Commander, Navy Installations Command; NAS JRB New Orleans. The incumbent performs front desk and/or reservation functions for the UH program. Responsibilities Front desk and reservation functions for the UH program, including guest check-in/check-out and handling inquiries related to housing services. Serve as primary contact for questions and/or more complex projects or concerns pertaining to Front Desk Services, for guests and Associates. Assist with training and ongoing development related to front desk operations and guest services. Provide five-star welcome and departure experience to each guest; serve as a guest services ambassador throughout the stay. Maintain security and privacy of residents at all times; demonstrate a welcoming demeanor and effective communication with residents and staff. Qualifications and Expectations Experience in front desk or guest services roles is preferred. Strong customer service, communication, and organizational skills. Ability to handle multiple tasks, manage reservations, and address guest concerns professionally. Commitment to a positive, inclusive, and service-focused work environment. #J-18808-Ljbffr
Vacancy posted 2 days ago
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