Architectural Support & AIA Specialist

Position Summary This role exists to remove friction between Ferche's product/technical knowledge and the architects who specify it. The Specialist becomes the department's institutional memory on product, part numbers, and detailing — freeing senior architectural sales resources to focus on relationship growth and closing —while serving as a credible, brand-forward presenter of AIA continuing education content to architects nationally. Position Summary This role exists to remove friction between Ferche's product/technical knowledge and the architects who specify it. The Specialist becomes the department's institutional memory on product, part numbers, and detailing — freeing senior architectural sales resources to focus on relationship growth and closing —while serving as a credible, brand-forward presenter of AIA continuing education content to architects nationally. Key Responsibilities & Value Drivers Product & Part-Number Mastery — Learn Ferche's full architectural/commercial product line, SKU and part-number structure to the point of being a go-to internal resource — reducing quote errors and spec rework. Project Detailing — Support the team in detailing commercial and architectural projects (profiles, species, finishes, fire-rated and code-driven applications) so proposals go out faster and more accurately. AIA Presentations — Deliver polished, on-brand AIA continuing-education presentations to architects nationally via Teams — building Ferche's credibility and top-of-funnel pipeline with the design community. Quoting Support — Build and manage quotes in the Quotient tool with speed and accuracy, shortening quote-to-response cycle time and supporting sales velocity. Cross-Functional Liaison — Act as a subject-matter bridge between architects, sales, and production — flagging product or process gaps that affect win rate or margin. What Success Looks Like (First 12 Months) Independently fields 80%+ of routine product/part-number questions without escalation. Owns AIA presentation calendar; delivers sessions with consistently strong architect engagement and follow-up requests. Turns around standard Quotient quotes within an agreed SLA, with error rate trending toward zero. Recognized by the sales team as a force multiplier — not a bottleneck — on technical detailing questions. Ideal Candidate Profile Genuine interest in wood, architectural detail, and premium/branded products — this shows up in how they talk about the work, not just their resume. Comfortable presenting to a professional audience (architects) on video; poised, articulate, brand-conscious on camera. Detail-oriented and technically curious — able to go deep on specs, tolerances, and code requirements without losing the big picture. Organized self-starter who can manage a national presentation calendar and a live quoting queue simultaneously. Background in architecture, interior design, millwork/building products, or construction documentation preferred; will train the right generalist. Reports To Director, Architectural Sales Location Rice, MN — on-site Classification Full-time, exempt Travel 10–20% (client & AIA events) Compensation $60,000–$65,000 base salary , plus a full benefits package #J-18808-Ljbffr Ferche Millwork