Cafe Team Member

Job Description

Job Description

COMPANY OVERVIEW 

Love.Life (L.L) is an integrated health and wellness experience that makes lasting health and vitality attainable. The company unites the power of holistic medical care, nourishing food, cutting-edge fitness, and precision wellness therapies under one roof to promote healing, optimization, vitality, and community. L.L’s evidenced-based care model blends primary care, functional, integrative and lifestyle medicine for a holistic health experience that is highly personalized and evaluates all dimensions of your well-being: the mind, body, and spirit.

Our multidisciplinary care team and board-certified clinicians focus on preventing and reversing disease progression and proactively optimizing health by treating the root cause of disease. We evaluate every dimension of health through comprehensive testing and assessments to create highly personalized care plans that incorporate nutrition and lifestyle changes that optimize well-being. The company’s goal is to help people live long, healthy and vibrant lives, improving both lifespan and healthspan.

SUMMARY The FOH Café Team Member is an individual who is passionate about creating a memorable food and beverage experience for our guests. This position makes recommendations based on their own in-depth knowledge of the menu offerings, customer preferences, and up-selling special items where possible. Successful FOH Café Team Members will have passion for wellness, meaningful guest engagement, and amazing healthy food. They will love working multiple roles and thrive in a fast paced, multitasking environment. They will have a commitment to food and beverage execution, presentation, the role ingredients play, and a love for creating vibrancy. This Team Member position should demonstrate an interest in contributing to the community vibe in the heart of our collective multidepartment wellness facility.

ESSENTIAL FUNCTIONS

• Understand allergens and proper practices.
• Greet guests with a welcoming smile as they enter our community facility.
• Take orders while paying attention to details & modifications.
• Understand our juice, smoothie, and coffee program highlights.
• Prepare café food and beverage options accurately following L.L recipes.
• Accommodate every guest request within reason and to the best of your ability. Provide an alternate recommendation if the request is unable to be met.
• Accurately serve beverages as well as any food that has been ordered. 
• Properly prepare and expedite take-away orders.
• Ensure that FIFO is practiced and proper labeling following all standards set forth by L.L and local health department. 
• Receive and process cash and credit card payments. 
• At the end of your shift, always "Close to Open" by ensuring that everything on your closing checklist is completed and your station is stocked, prepared, and spotlessly clean for the next shift.
• Ensure that all venue equipment is always clean and operates properly, report any maintenance needs to the manager on duty. 
• Open or close the cafe.
• Inspects dining areas, food receiving, preparation and production areas, and storage space to ensure that health and safety regulations are always adhered to.
• Notify management of any comments, suggestions, or complaints from any guest. 
• Checkout with the manager on duty. 
• Any other duties as assigned by Team Leader or Shift Lead.

JOB KNOWLEDGE, SKILLS, ABILITIES 

The FOH Café Team Member must possess the following knowledge, skills, and abilities to demonstrate they can perform the essential functions of the job, along with the physical requirements, with or without reasonable accommodation.

• Must be able to communicate English clearly and effectively.
• Excellent customer resolution skills with an ability to think creatively and constructively.
• Contribute to a strong team atmosphere within the restaurant.
• Excellent communication skills.
• Demonstrates flexibility and adaptability to change.
• Desires to contribute positively to the L.L culture.
• Dependable, strong work ethic, energetic and efficient and commitment to excellence. 
• Available for flexible scheduling to meet the needs of the restaurant. 
• Openness to being cross trained in multiple restaurant positions. 
• Ability to lift 40 lbs.

EXPERIENCE/EDUCATION REQUIRED 

• 1+ Years experience in related restaurant guest facing capacity.
• Strong knowledge of variety of healthy lifestyle and culinary offerings.
• Hold a current ABC alcohol server certification.
• Hold a current food handlers’ certification.

PHYSICAL REQUIREMENTS 

Activity

Frequency

Sitting

Standing

Walking

Climbing Stairs

Crouching/Bending/Stooping

Reaching

Lifting/Carrying

Grasping

Pushing/Pulling

Near Vision

Far vision

Hearing

Talking

Smelling

Tasting

Travel

Occasional

Frequent

Frequent

Occasional

Occasional

Frequent

Occasional

Frequent

Occasional

Frequent

Frequent

Constant

Constant

NA

NA

NA

Why You’ll Love Working Here
Join a fun and exciting team where wellness is at the heart of everything we do! We’re passionate about creating a positive workplace and supporting our employees’ well-being inside and outside of work.

Full-Time Employee Benefits:

• Medical, Dental, Vision, and Supplemental Insurance

• 401(k) Retirement Plan

• Complimentary Team Member Bronze Membership + Discount for Significant other

• Employee Discounts on Additional Services

• A supportive, wellness-focused culture

If you’re looking for a workplace that values health, happiness, and teamwork — this is the place for you!