Night Auditor & Guest Experience Specialist

Kolter Hospitality at Hilton Bayfront St. Pete in Saint Petersburg, FL is seeking a Front Desk Agent to deliver service excellence by handling check-ins/outs, issuing keys, and resolving guest issues while upholding Kolter Hospitality standards. Responsibilities include assisting guests, coordinating requests, and informing guests of services and amenities. The role requires welcoming guests by name when possible and applying rate structures with upsell strategies in a fast-paced hotel #J-18808-Ljbffr