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Business Requirements Analyst

Robert Half

We are looking for a Business Requirements Analyst to support a government client in Richmond, Virginia on a Long-term Contract engagement. In this role, you will turn policy and regulatory guidance into well-defined business and system requirements that enable an effective ServiceNow implementation. This position works closely with program stakeholders, technical teams, and implementation partners to clarify needs, document processes, and help deliver practical solutions aligned with organizational goals.Responsibilities:• Interpret policy, regulatory, and operational guidance to identify business needs and translate them into structured functional and system requirements.• Produce clear documentation such as business requirements, process flows, use cases, and workflow narratives to support solution design and delivery.• Partner with program leadership, business users, and technical teams to align expectations, resolve gaps, and ensure shared understanding of requirements.• Support the ServiceNow implementation by preparing detailed requirement artifacts that guide configuration, testing, and deployment activities.• Evaluate current and future-state business processes to recommend improvements that increase efficiency and strengthen program operations.• Facilitate requirements gathering sessions, stakeholder interviews, and working meetings to capture priorities and validate business needs.• Collaborate across cross-functional teams in Agile environments to refine requirements and maintain traceability throughout the project lifecycle.• Leverage productivity tools, including AI-assisted platforms where appropriate, to accelerate documentation and requirements development.

Vacancy posted 2 days ago
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