Business Systems Analyst (BSA)
AceStack LLC
Role - Business Systems Analyst (BSA) Location - San Francisco, CA (REMOTE) Experience - 10+ Type - Full Time Job Description Must Have Technical/Functional Skills 7+ years of experience as a BSA / Business Analyst in pharma commercial or patient services. Strong hands-on experience in Patient Services, including: Patient onboarding Benefits investigation Patient adherence programs Patient support services / HUB models Experience writing detailed functional requirements and Agile user stories. Strong stakeholder engagement skills with business, IT, and vendors. Roles & Responsibilities Gather, analyze, and document business and system requirements for Patient Services programs, including: Patient onboarding and enrollment workflows o Benefits investigation and prior authorization processes Copay and affordability programs Patient adherence and persistence initiatives o Ongoing patient support services • Translate patient strategy into detailed user stories, functional specifications, and acceptance criteria. Map end-to-end patient journeys across HCP, patient, HUB, and internal teams. Work closely with Scrum Master and Technical Lead to support Agile delivery. Collaborate with Medical, Legal, Regulatory, and Privacy teams to ensure compliance (GDPR/HIPAA, consent, AE reporting). Support UAT planning, e xecution, and defect triage for patient services solutions. • Assist in defining KPIs and success metrics (enrollment conversion, adherence, time-to-therapy) AceStack LLC
Vacancy posted 1 day ago
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