Host/Hostess

Job Description

Job Description

If you have a great attitude and are comfortable in a fast-paced environment, you're perfect for this role! Our Leawood Location is Hiring.

Here is an example of such work description:

* Relate with guests when they arrive and when they are leaving
* Thank guests for their patronage when they are leaving
* Communicate with guests while they wait for their drink and food order
* Ensure complete and consistent cleanliness of the host area
* Be available to answer calls and to greet guests
* Provide assistance to servers
* Supervise Open Table efficiently and oversee clients seating arrangements
* Handle clients amicably and with understanding whether they have reservation or not
* Make great and impressive first impression on clients
* Schedule reservation for guests both in person and over the phone
* Communicate with supervisors or management on any issue related to customers
* Handle all cases related to guest courteously and professionally
* Maintain diplomacy while relating with clients.
* Working experience in related fields, like hospitality industry or hotel, is added advantage
* Possess IT skills in MS excel and MS Word
* Possess top-notch communication skills in the local language, both in written and verbal forms
* Ability to properly maintain inventory
* Possess competence at filling all guests' supplies
* Ability to manage complaints tendered by clients
* Ability to relate well with other members of staff towards excellent service delivery to clients
* Ability to maintain consistent cleanliness of the dining room serving stations
* Ability to answer telephone calls in the most diplomatic and soothing manner
* Possess excellent knowledge of room, restaurant and bars services
* Ability to address all issues related to guest's service.

Job Types:

Part-time

Hourly: Up to $18.00 per hour (depending on experience)

Benefits:

Full Time:
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance

Physical setting:

Fine dining restaurant
Upscale casual restaurant

Shift:

8 hour shift
Day shift
Night shift

Weekly day range:

Some Weekend availability
Ability to commute/relocate:

Leawood, KS Reliably commute or planning to relocate before starting work (Required)

Experience:

Customer service: 2 years (Preferred)
Work Location: One location