Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Visual Keyholder

H&M Group

Visual Keyholder

Working at the heart of a fast-paced fashion business, a Visual Keyholder is responsible for creating an environment that inspires customers to explore their personal style. The role will support and guide the store team to deliver the most inspiring and exciting Customer Experience in line with the H&M. You will actively drive sales in the store and are responsible to implement the Visual Identity. The Visual Keyholder will always meet the expectations of customers and colleagues, as well as follow H&M procedures and standards.

This position reports to our Store Visual Manager (Based on volume).

Your Day to Day

Sales and profit

  • The Visual Keyholder will set the garment presentation on the Sales Floor & Windows according to the Commercial Handbook. Together with the Department Manager, the Visual Keyholder will determine additional commercial opportunities in the store within the H&M brand guidelines. The role will execute floor moves based on those joint discussions.

Fashion Knowledge

  • Ensure you are up to date with current fashion trends
  • Share, inspire and educate the store team on seasonal trend information, upcoming campaigns, and brand standards

Direct Customer Service

  • Ensure you meet customer expectations on direct service according to H&M standards.
  • Support the store to achieve an excellent customer experience.

Indirect Customer Service

  • Follow up on the H&M Visual Identity through the implementation of the Commercial Handbook and secure well-styled mannequins in windows and in-store.
  • Create a clear red thread from windows to A-area with wearable buying suggestions.
  • Ensure high-quality garment presentation every day together with the store team
  • Maintain clear customer flow through fixture placement and navigation in line with H&M standards
  • Launch and maintain all sales campaigns and activities on time and according to H&M standards.

Commercial Routines

  • Together with the Department Manager, follow up on store KPIs and initiate actions to reach store goals and budgets
  • Adapt the store planning according to store needs and budget from the Commercial plan
  • Complete and take action on the Best Brand portion of the Customer Audit Tool to maximize commercial opportunities

Visual Store Operational Routines

  • Complete the sample picking as well as execute the floor moves in a way that creates clear stories and wearable buying suggestions
  • Complete all sales floor and window morning routines daily before the store is open
  • Ensure quantity and maintain the condition of all incoming visual props and marketing material with a sustainability mindset.
  • Keep visual room organized and safe.
  • Keep all Visual materials in the store current and share information with the team on seasonal changes.
  • Paint & maintain the windows as necessary.

Team

The Visual Keyholder will support the Store team to enhance the customer and working experience in-store through coaching and Development. Together with the Store Management team, the Visual Keyholder will ensure that all legal requirements and H&M policies are fulfilled.

Training and Development

  • Evaluate & develop the visual and commercial skills of the store team through regular visual training for all colleagues to support garment presentation in line with the Commercial Handbook
  • Maintain overview, follow up, and give feedback while executing floor moves together with the store team.
  • Seek Visual Merchandiser potential for succession

Communication and Legal Requirements

  • Ensure that all communication in the windows and sales floor complies with local legislation

Back of House Routines

  • Perform all store routines, including the opening and closing of the store, by following all Company practices and procedures
  • Work with timekeeping and scheduling system including approving timesheets
  • May be assigned overall store responsibility in absence of Store Manager or Department manager when opening and closing store

Security

  • Promote employee and customer safety
  • Resolve health & safety, legal, and security issues
  • Address any loss prevention and safety issues that may occur while on duty and bring any escalated employee issues to the management team

Financial Accountability

  • None
H&M Group
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Visual Keyholder in Indianapolis, IN vacancy
  • $17 - $19 per hour

     ...Kiehl's Since 1851, Keyholder Who We Are: For more than a century, L'Oréal has devoted its energy, innovation, and scientific...  ...Provide training to new store employees Effectively execute visual directives, education selling tools and customer service... 
    Visual
    Temporary work
    All shifts
    Shift work
    Weekend work

    L Oreal USA

    Indianapolis, IN
    13 days ago
  •  ...Job Description Job Description AKIRA Keyholder In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago...  ...communication and organizational capabilities ~ Experienced in visual merchandising and delivering exceptional customer service ~... 
    Visual
    Part time
    All shifts
    Shift work

    AKIRA

    Indianapolis, IN
    5 days ago
  •  ...divh2FT Keyholder Keystone Crossing/h2pAt Ana Luisa, we believe fine jewelry should be beautifully crafted, responsibly made, and designed...  ...memorable and personalized client moments/li/ulh4Operations Visual Standards/h4ulliSupport daily store operations, including opening... 
    Visual
    Hourly pay
    Permanent employment
    Weekend work
    Afternoon shift

    Analuisa

    Indianapolis, IN
    1 day ago
  •  ...Retail Keyholder At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products...  ...store. Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that... 
    Visual
    Full time
    Local area
    Worldwide
    Flexible hours
    Shift work
    Night shift
    3 days per week

    GameStop

    Indianapolis, IN
    21 hours ago
  •  ...build and provide a tailored retail experience. The Role Keyholder will be responsible for supervising all activities within the event...  ...Knowledgeable expertise in merchandise. Execute all company visual merchandising directives. Understand and follow through with... 
    Visual
    Full time
    Worldwide

    Teamwork Online

    Indianapolis, IN
    1 day ago
  • $15 per hour

     ...concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Store Associates are tasked with achieving excellent customer service, while consistently meeting... 
    Visual
    Contract work
    Part time
    For contractors
    Work experience placement
    Local area
    Afternoon shift

    Sherwin-Williams

    Carmel, IN
    11 hours ago
  •  ...promotional strategies, and achieving sales targets. Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and... 
    Visual
    Permanent employment
    Temporary work
    Local area
    Immediate start
    Flexible hours
    Night shift
    Day shift

    Finish Line

    Greenwood, IN
    4 days ago
  • $15 per hour

     ...concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Store Associates are tasked with achieving excellent customer service, while consistently meeting... 
    Visual
    Part time
    For contractors
    Work experience placement
    Afternoon shift

    Sherwin Williams

    Carmel, IN
    2 days ago
  •  ...expected to ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products. The individual selected for this role will be expected to work at Lowe's Store #0272, located at: 880... 
    Visual
    Part time
    For contractors
    Work experience placement
    Afternoon shift
    Weekday work

    Sherwin Williams

    Indianapolis, IN
    4 days ago
  •  ...Through enthusiasm and expertise, Store Associates will help us create and nurture a vibrant sales culture, enhancing our store's visual and merchandising standards, freight, and logistics activities, and prioritizing unparalleled client satisfaction. The Store Associate... 
    Visual
    Part time
    Work at office
    Local area
    Immediate start

    Office Depot

    Greenwood, IN
    3 days ago
  •  ...Through enthusiasm and expertise, Sr. Store Associates will help us create and nurture a vibrant sales culture, enhancing our store's visual and merchandising standards, freight, and logistics activities, and prioritizing unparalleled client satisfaction. The Sr. Store... 
    Visual
    Minimum wage
    Part time
    Work at office
    Local area
    Immediate start

    ODP

    Carmel, IN
    11 hours ago
  • $15 per hour

     ...concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Store Associates are tasked with achieving excellent customer service, while consistently meeting... 
    Visual
    Part time
    For contractors
    Work experience placement
    Afternoon shift

    Sherwin Williams

    Carmel, IN
    2 days ago
  • $15.32 - $17.36 per hour

     ...will be successful: Assist customers with questions about products, memberships, and including special tickets sales. Maintain visual standards with store management, merchandising, and sales leads. Engage in REI Sales & Service Training and promote REI goods... 
    Visual
    Hourly pay
    Flexible hours
    Weekend work

    REI

    Indianapolis, IN
    1 day ago
  • $10 per hour

     ...and professionally. Able to hear average or normal conversations in order to receive ordinary information. Average, ordinary visual acuity necessary to be able to operate machinery and inspect both documents and products. Physical Strength: able to lift up to... 
    Visual
    Hourly pay
    Full time
    Part time
    Flexible hours

    Lion's Den

    Indianapolis, IN
    2 days ago
  • $15 - $19 per hour

     ...to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving... 
    Visual
    Hourly pay
    Full time
    Part time
    Work experience placement
    Local area
    Flexible hours
    Shift work
    Weekend work

    CVS Health

    Indianapolis, IN
    3 days ago
  •  ...expected to ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products. The individual selected for this role will be expected to work at Lowe’s Store #275, located at: 9... 
    Visual
    Contract work
    Part time
    For contractors
    Local area
    Weekend work
    Weekday work

    Sherwin-Williams

    Indianapolis, IN
    2 days ago
  •  ...Manger, District Manager, and Corporate Office and provide store reporting as required. Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions. Supervise and motivate Opticians and... 
    Visual
    Work at office

    National Vision

    Indianapolis, IN
    4 days ago
  •  ...and fingers to handle or feel; Reach with hands and arms (including conducting tasks overhead up to 65 inches); Talk and hear; Have visual ability to read instructions and perform events; Stoop; Kneel; Squat; Climb or step up ladder; Balance; Lift and carry up to 25... 
    Visual
    Part time
    Local area
    Shift work

    Acosta

    Indianapolis, IN
    21 hours ago
  •  ...wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual perception and judgement to observe and respond to the environment Work in an indoor or outdoor environment that features hot... 
    Visual
    Full time
    Temporary work
    Flexible hours
    Shift work

    Zaxby's

    Indianapolis, IN
    4 days ago
  •  ...wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual perception and judgement to observe and respond to the environment Work in an indoor or outdoor environment that features hot... 
    Visual
    Full time
    Temporary work
    Part time
    Flexible hours
    Shift work

    Zaxby's

    Indianapolis, IN
    1 day ago
  •  ...for grasping and fine manipulation/liliCommunicate proficiently through speech, reading, and writing/liliMaintain effective audio-visual perception and judgement to observe and respond to the environment/liliWork in an indoor or outdoor environment that features hot and... 
    Visual
    Full time
    Shift work

    Zaxbys

    Indianapolis, IN
    3 days ago
  • $15 per hour

     ...for grasping and fine manipulation/liliCommunicate proficiently through speech, reading, and writing/liliMaintain effective audio-visual perception and judgement to observe and respond to the environment/liliWork in an environment that features hot and cold temperature... 
    Visual
    Hourly pay
    Full time
    Part time
    Shift work

    Zaxbys

    Indianapolis, IN
    1 day ago
  •  ...Keyholder Greenwood, Indiana Retail Ace Hardware - Immediate Keyholder Position Are you passionate about providing exceptional customer service and creating a welcoming environment? Do you thrive in a fast-paced, dynamic work setting where no two days are the... 
    Local area
    Immediate start

    Ace Hardware

    Greenwood, IN
    21 hours ago
  •  ...Normal Brand Store Keyholder The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 600 stores in the US. We're opening a new store at The Fashion Mall at Keystone and we want hard working, personable, goal-oriented... 

    The Normal Brand

    Indianapolis, IN
    21 hours ago
  •  ...Part Time Keyholder The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 600 stores in the US. Our retail brick-and-mortar store in the Fashion Mall at Keystone is hiring and we want a hard working, personable, goal... 
    Part time

    The Normal Brand

    Indianapolis, IN
    21 hours ago
  •  ...store with accountability for results and standards Maintain a visually compelling, sales-focused floor environment Ensure...  ...sales trends What You Bring Prior retail leadership or keyholder experience Proven ability to drive sales and influence team... 
    Part time
    Work experience placement
    Casual work
    Flexible hours
    Afternoon shift

    UNTUCKit

    Indianapolis, IN
    27 days ago
  •  ...store with accountability for results and standards Maintain a visually compelling, sales-focused floor environment Ensure...  ...sales trends What You Bring Prior retail leadership or keyholder experience Proven ability to drive sales and influence team... 

    Untuckit

    Indianapolis, IN
    15 days ago
  •  ...of automotive maintenance services, including: Perform routine vehicle maintenance, including fluid exchanges and oil changes Visual safety and courtesy inspections Mounting, balancing and rotating tires Replacing batteries Changing bulbs, belts and hoses... 
    Visual

    Midas CSB Auto

    Indianapolis, IN
    3 days ago
  •  ...performance of this position. Carry and use a firearm. Maintaining firearm proficiency is also mandatory. Possess uncorrected visual acuity of no worse than 20/100 binocular. Possess corrected visual acuity of 20/20 or better in each eye. Hearing loss, as... 
    Visual
    Relocation

    The United States Secret Service

    Indianapolis, IN
    15 days ago
  •  ...hands on the merch they love. You'll share your fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way, all while being hyper-focused on the in-store experience. What You'll Do Provide an amazing shopping... 
    Visual

    Hot Topic

    Indianapolis, IN
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Visual Keyholder. Be the first to apply!