Operations Coordinator

Job Description

Job Description

Position: Operations Coordinator

Industry Focus: Contracts and Operations

Location: EPG Corporate Office

Employment Type: Full-time

Work Arrangement: Hybrid

Salary: $63K- 67,925

Benefits: Health, Life, and Dental Insurance, Paid time off, and 401(k)

Employ Prince George’s is committed to empowering job seekers with the skills and training necessary to excel in high-demand industries. We collaborate with businesses, community organizations, and workforce partners to strengthen employment opportunities and support economic growth.

Position at a Glance

We are seeking a proactive Operations Coordinator to reinforce the infrastructure that drives our mission forward. This role leads the strategy, oversight, and continuous improvement of EPG’s multi-site operational infrastructure—including facilities, vendor partnerships, technology coordination, and asset management. Acting as a central connector between executive leadership, program teams, finance, compliance, vendors, municipal partners, and community stakeholders, the Operations Coordinator ensures that every site, system, and process supports high-quality service delivery. This is a role for a problem-solver who thrives in complexity, communicates with clarity, and brings order, consistency, and innovation to fast-moving environments.

Employ Prince George's is committed to the hiring of qualified local residents and supporting the growth of our community.

Scope of Responsibilities

• Lead daily operations across EPG offices, American Job Centers, satellite sites, and partner-based locations
• Coordinate openings, expansions, relocations, renovations, closures, and special service delivery setups
• Serve as the central point of communication between staff, leadership, property managers, landlords, municipal partners, vendors, and contractors.
• Ensure equipment, technology, and supplies are tracked, assigned, recovered, replaced, and retired according to internal and funder requirements.
• Manage relationships with IT providers, maintenance teams, security vendors, cleaning vendors, and other operational partners.
• Supervise and support staff within the Operations Department.
• Establish team workflows, performance goals, and accountability standards.
• Facilitate meetings, document decisions, track action items, monitor risks, and provide clear updates to leadership
• Identify operational inefficiencies, compliance risks, communication gaps, and opportunities for automation or standardization.
• Maintain consistent, professional communication with external partners to ensure expectations, deadlines, and documentation requirements are met.
• Support resolution of delays, disputes, compliance concerns, and service delivery issues involving vendors or contractors.

Selection Criteria

• Bachelor’s degree in Business Administration or a related field; relevant experience may be considered in lieu of education.
• Three years of operations, project management, IT, or office management experience.
• 2+ years’ supervisory experience, including coaching, developing, and evaluating staff.
• Proficiency with Microsoft Office, project management systems, service request platforms, and document management systems.
• Strong written and verbal communication skills with the ability to coordinate across diverse internal and external partners.
• Demonstrated experience managing multi-site operations and vendor oversight, contract development, procurement, facility coordination, and multi-site operations.
• Proven track record of managing multiple priorities in a fast paced environment with competing deadlines.
• Experience working with federally, state, locally, or grant funded programs preferred.
• Certification in project management (preferred).
• Valid driver’s license and reliable transportation for travel between EPG locations and partner sites.

NOTE: This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

Equal Opportunity Employer