Restaurant Operations General Manager

Diamond Select, Inc

Job Description

Diamond Select, Inc. is working with a fabulous Dairy Queen Team to hire a dynamic, high caliber Operations General Manager for their Team. We are looking for a dynamic, high-volume leader and people developer. We offer very competitive pay & outstanding benefits; Interested? Apply today!

Your role as an Operations General Manager is to build a great team that consistently provides the customer with great food and a great experience. Culture is everything--your restaurant should be a great place to work and run smoothly even when you are not there.

Priority: Build Your Team-- People

Find and hire the best Team possible
Conduct proper orientation and on-boarding
Follow a training plan to develop a great restaurant team
Train & develop Assistant Managers, Shift Leads and Team Members
Complete Restaurant People Plans and conduct bench planning sessions
Conduct manager meetings with leadership Team and Team Member one-on-ones
Consistently recognize and reward Team Member performance
Ensure conflicts within the restaurant are resolved in a timely manner

Priority: Drive Customer Satisfaction-- Customers

Personally demonstrate positive interactions with customers
Ensure that customer issues are resolved immediately & effectively
Schedule correctly to meet the needs of the business
Coach management team on driving customer satisfaction

Priority: Maintain Process and Discipline Around the P & L-- Sales and Profits

Analyze restaurant's financial performance and create a follow-up plan to maximize profitability without compromising the customer experience
Manage restaurant budget & P & L

*This is a general description of the position; more accurate information can be provided by the Hiring Manager

Company Description

Diamond Select, Inc. is sourcing top talent for some amazing Companies & Restaurant Brands around the Country. Let us help get started in your new career today!

Company Description

Diamond Select, Inc. is sourcing top talent for some amazing Companies & Restaurant Brands around the Country. Let us help get started in your new career today!

Apply

Vacancy posted 2 days ago

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