Front Desk Admin

Summary Greets customers upon arrival and answers phones—directing to the appropriate person or area for either. Language Skills: Read, write, and communicate simple instructions and correspondence; present information in small group settings; Spanish and English strongly preferred. Essential Duties and Responsibilities Retrieves messages from voice mail and forwards to appropriate personnel. Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department. Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable. Answers questions about organization and provides callers with address, directions, and other information. Welcomes on‑site visitors, determines nature of business, and announces visitors to appropriate personnel. Receives, sorts, and routes mail, and maintains and routes publications and other literature requested by customers and sales reps. Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes. Performs other clerical duties as needed, such as filing, photocopying, collating and scanning. Orders food and organizes small luncheons and meetings. Enter orders and add prospective customer information in Live Product. Monitors generic sales email inbox and responds to/forwards emails appropriately. Requirements Education & Experience: High school diploma or GED; or 1‑3 months related experience/training; or equivalent combination. Language Skills: Read, write, and communicate simple instructions and correspondence; present information in small group settings; Spanish and English strongly preferred. Math Skills: Basic arithmetic, fractions, decimals, rate, ratio, percentage calculations, and bar graph interpretation. Proficiency in Microsoft Office; ability to learn custom inventory system. Physical Demands: Regularly sit, talk, and hear. Frequently use hands for handling and reaching. Occasionally stand, walk, stoop, kneel, crouch, or crawl. Lift/move up to 10 lbs frequently, up to 25 lbs occasionally. Ability to multi‑task. #J-18808-Ljbffr