Salesforce OCM Consultant
Insight Global
Salesforce Organizational Change Management Consultant
We are seeking a Salesforce Organizational Change Management (OCM) Consultant to support enterprise Salesforce initiatives by driving user adoption, communication, training, and stakeholder engagement. This individual will play a critical role in ensuring employees understand, embrace, and effectively utilize new Salesforce and Agentforce capabilities.
Responsibilities:
- Develop and execute comprehensive Organizational Change Management strategies and plans.
- Create communication plans that clearly articulate the value and impact of Salesforce initiatives.
- Partner with project teams, business stakeholders, and leadership to drive change readiness and adoption.
- Design and deliver training materials, including presentations, videos, user guides, and other enablement resources.
- Support Salesforce and Agentforce rollouts through targeted communication and engagement campaigns.
- Conduct stakeholder analysis and assess organizational readiness for change.
- Monitor adoption metrics and gather user feedback to recommend continuous improvement opportunities.
- Facilitate workshops, training sessions, and knowledge-sharing activities.
- Translate technical functionality into business-friendly messaging for diverse audiences.
Vacancy posted 1 day ago
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