Customer Service Representative (Gas/Oil Company)

Our Regional Energy Company has an open Customer Service position. Managerial experience is a plus.

The Customer Service Representative position interacts with customers to provide information in response to inquiries about products and services and to handle and resolve issues. Excellent communication skills and data entry skills are essential for candidates.

Basic duties consist of:

• Receiving and assisting walk-in customers and call-in customers with inquiries regarding their account status, applying payments, and assisting with services needed.
• Other clerical and administrative tasks are required as are determined by the office.

Managerial tasks may include but are not limited to supporting the VP and Accounting Team with:

• Payables
• Daily logistics and dispatch for service calls/installations and deliveries (bulk and cylinder)
• Cash handling and management - ie. audits, deposits
• Inventory management
• Personnel management

Competitive benefits for individuals who are seeking long-term employment opportunities consist of:

• Competitive compensation
• On the job training
• Health insurance
• 401k benefits
• Paid time off (PTO)

Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These statements are not an exhaustive list of all responsibilities, duties and skills required of the personnel so classified. By signing below you are agreeing that you can accomplish all of these duties without exception and understand that your safety in executing these duties is your responsibility. I understand that management reserves the right to make changes to this job description at any time.