Senior Director of Epic RCM Services (United States)

Epic Expert. Relationship Builder. Impact Maker.

At TruTeam Staffing Advisors, we built our business around delivering top-tier Epic talent and exceptional service for our clients. We call it our WOW experience—it’s what sets us apart in a sea of companies, and it all starts with our team.

We’re actively in growth mode and we have big goals: we want to be the choice for Epic solutions. This is where you come in. As TruTeam’s Senior Director of Epic RCM Services , you’ll play a critical role on our sales team by leveraging your Epic revenue cycle knowledge and network to drive new business acquisition and help scale our organization.

What you Would Do

In this role, you would use your Epic RCM subject matter expertise to engage prospective clients and identify potential challenges or opportunities that align with TruTeam’s service offerings, with a goal of successfully bringing in new clients to expand our portfolio. The position requires the ability to shift your Epic RCM expertise into influence and convert prospects to buyers, while also applying your skills to strengthen our current offerings and delivery.

This is an exciting opportunity for an experienced Epic revenue cycle leader who is passionate about growing a brand, building our business, and championing a unique culture. You will be part of a dynamic, dedicated team committed to showing the TruTeam difference by making a positive impact.

This position is a client-facing role and requires someone who is willing and able to travel 25%.

Your Focus Areas

• Utilize professional network to identify and engage prospective organizations
• Drive partnership conversations to cultivate and secure new business opportunities
• Serve as TruTeam’s internal Epic Advisor to help increase revenue and expand TruTeam’s client footprint
• Provide Epic revenue cycle expertise across all internal TruTeam departments to strengthen internal knowledge and credibility
• Maintain expert-level healthcare IT knowledge to remain on the forefront of trends to support TruTeam’s strategic direction
• Function as a billable resource in a fractional capacity for key projects and initiatives as needed
• Partner with executive team to accomplish TruTeam’s vision
• Serve as client executive sponsor as needed
• Represent and embody The TruTeam Way

Who are You?

You bring over 10 years of Epic revenue cycle experience and a well-rounded background that includes project or program leadership and technical experience. You have 5+ years of experience in planning and leading the implementation and ongoing optimization of innovative technical solutions across numerous healthcare organizations. You have a proven track record of success when engaging with decision makers and a multitude of best practices you can bring to the table to land new business. You’re highly consultative and well-versed at facilitating discovery with clients to uncover challenges and opportunities, which you then convert into recommendations and tailored solutions. You’re confident and skilled at presenting to an executive leadership audience and able to understand their unique needs. And you love building and contributing to highly effective, collaborative teams.

Knowledge and Attributes

• Advanced Epic revenue cycle knowledge (payor side a plus)
• Strong knowledge of the business development lifecycle and best practices (this can also come from the client side, i.e. vetting and selecting staffing partners)
• Natural sales acumen and ability to build influence
• Strong connector and networker
• Excellent written and verbal communication
• Executive-level presentation skills
• Change management
• Strong work ethic
• Strategic, innovative thinker
• Complex problem-solving abilities
• Strong analytical and organizational skills

Who is TruTeam?

TruTeam Staffing Advisors is the sole Epic-only healthcare IT staffing firm in the entire United States. Featured in the 2025 “Best in KLAS” Report by KLAS Research and recognized on Inc 5000 list of “Fastest Growing Companies” for 2025, we place Epic professionals in consulting and/orpermanent roles acrossthe country.

But ultimately, our culture is important than any award. From day one, our founders created a generous, supportive culture that’s entirely focused on people, and we’ve never wavered. We’ve built a team of goal-oriented achievers that lift each other up and celebrate each other’s success, all while remaining deeply committed to personal and professional growth. Whether it’s your birthday or your first placement, we want you to feel special and acknowledged.

Our environment is fast paced and ever changing, so we value taking initiative and coming with solutions so we can fail forward quickly and level up together. And we’re always looking for ways to make an impact—on ourselves, our teammates, our consultants, our clients, our communities, and the big wide world we live in.

Benefits We Offer:

• Top-tier variable compensation package that sets us apart in the healthcare IT industry
• Company subsidized benefits packagethat includes Medical,Dental and Visioninsurance (including top-tier zero deductible plans)
• HSA Plan
• 401k
• Unlimited Paid Time Off…yep, you read that right!
• 100% Remote work environment with fun quarterly all-company in person celebrations and trips
• Ongoing training throughout your employment with opportunities to participate in professional and personal development programs
• A strong focus on philanthropic opportunities
• Special rewards trips and bonuses
• A collaborative, supportive, hands-on leadership team, dedicated to helping you achieve your professional and personal goals