Payer Product Manager

Payer Product Manager

The SSI Group, LLC, headquartered in Mobile, Alabama, is a national leader in Healthcare Technology.

Purpose of Position

To focus on running a product (or product set) as a line of business; responsible for the entire product life cycle from inception to sunset and with all that they may entail.

Duties and Responsibilities

Essential Functions:

• Employs product lifecycle management which includes managing appropriate resources to meet that plan and approve detailed designs, supervises the development, and implements application user interface and web-based solutions and ensures appropriate messaging is conveyed to all functional components of the organization (e.g. Leadership, Finance, Sales, Implementation, Support).
• Coordinates activities with stakeholder departments (Senior Leadership, Product Engineering, Sales, & Marketing) to ensure new offerings include the desired capabilities & launch on time and within budget.
• Works with existing Product Managers to evaluate crossover of Payer product offerings to the provider market.
• Completes and maintains comprehensive product roadmaps based upon customer input, market analysis, and competitive intelligences.
• Defines, executes, and maintains product strategy and new feature development.
• Provides strategic product demonstrations and presentations to targeted customers and prospects.
• Acts as one of the primary product evangelists
• Develops and applies "best practice" healthcare industry knowledge to further increase product value.
• Supports periodic budget forecasting and adjustment efforts for application input on new business initiatives and support strategic corporate planning.
• Assists with training new product managers and analysts.
• Collaborates across departments on go to market strategies and work with Marketing and Sales on implementing these strategies.
• Partners with SSI's various technology teams and take ownership of defining product requirements.
• Ensures the utilization of a consistent, objective process to prioritize and select product enhancements.
• Engages customers to get the voice of the customer.
• Is the subject matter expert on the product line, competitive products, and how we compare in the market.
• Monitors emerging trends and how they shape and inform the development process and user experience.
• Embraces the SSI Playbook Framework to keep commitments, meet timelines, and delight our clients.
• Acts as a positive role model in all aspects of professional performance.
• Observes safety procedures and personnel policies.

Marginal Functions:

• Assists other departments (e.g. Implementation, Support, etc.) as needed to help train, teach product function.
• Develop thought leadership in industry through speaking, writing, and interview opportunities.
• Other duties as assigned.

Skills, Knowledge, and Abilities

• Must have excellent critical thinking skills.
• Must possess strong skills for interfacing with the business and providing/suggesting solutions.
• Must have good problem-solving skills.
• Ability to work under pressure and to prioritize.
• Must possess excellent organizational skills.
• Must possess ability to handle multiple tasks effectively.
• Must be a rapid learner and the ability to work independently.
• Must be able to make independent judgment decisions with little or no supervision.
• Must be able to interact cordially and productively with co-workers.
• Must have good customer service skills with excellent verbal and written communication skills.
• Must exhibit strong proficiency in the use of Microsoft Office.
• Must be able to proficiently speak, read and write in English.
• Must be able to see clearly with or without corrective lenses and hear clearly with or without aids.
• Must be able to use hands, fingers and wrists, repetitively, using a computer keyboard and other office equipment, regularly.
• May be required to interact with out of town clients and be at tradeshows up to 35% of the time.
• Must be able to travel regularly via airplane and automobile.

Information Security and Data Protection

The SSI Security-First MindsetInformation security and data protection is a shared responsibility – codified in our commitment to the SSI Security-First Mindset. The SSI Security-First Mindset is comprised of five pillars and universally applicable to all employees, regardless of position description, assigned duties and responsibilities.

The Five Pillars of the SSI Security-First Mindset:

• Pillar 1: Governance: Develop, implement, and enforce secure operational processes, procedures, and routines.
• Pillar 2: Accountability: Take an active role in protecting company assets and system & data resources.
• Pillar 3: Awareness: Recognize, report, and take action to resolve security risks.
• Pillar 4: Preparedness: Develop, implement, test, and improve backup plans for operational processes, procedures, and routines.
• Pillar 5: Collaboration: Communicate, share, and promote your Security-First Mindset at every opportunity.

Experience and Education Requirements

Education:

• Minimum/PreferredEducation LevelDescriptionMinimum4 Year / Bachelors DegreeBachelor's Degree or equivalent in Health Information Management or related field required.

Years of Experience:

• Minimum Years of ExperienceComments5At least 5 years in healthcare or related field required; revenue cycle preferred.0Past product management experience preferred.

Certifications:

• Min/PreferredCertificationDescriptionPreferredPragmatic Institute Product ManagerPragmatic Institute Product Manager certifications preferred.

A combination of experience and advanced education may be substituted. Background checks and drug test required.

Acknowledgement

I have read and understand this job description and agree that I am able to fulfill the essential functions as stated above. I further understand that it is my responsibility to request an accommodation, if necessary, to fulfill the essential functions of this position.

Employee's SignatureDate________________________________________________________

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SSI offers competitive salaries and an excellent benefits package including medical, dental, life/AD&D, LTD, vision, 401(k) matching, paid vacation and tuition reimbursement.