Customer Service Representative

Overview:

Your next great opportunity is calling… will you answer?

At Frank Gay Commercial Services , we’re looking for a motivated individual to join our Customer Service team!

Pay Range: $17.00/hr - $19.00/hr

Why Join Us?

• Weekly pay
• PTO after 90 days
• Paid holidays and birthday pay
• Medical, dental, and vision insurance
• 401(k) with match and IRA options
• Paid life insurance
• Ongoing training and leadership development
• Real career growth opportunities – we promote from within
• A supportive, team-driven environment that values your ideas
• Performance-based incentives to maximize your earnings

About the Role

As a Customer Service Representative , you’ll be the first point of contact for customers — helping them feel supported, heard, and valued.

Your responsibilities will include:

• Answering inbound calls from new and existing customers
• Scheduling service appointments quickly and accurately
• Handling outbound calls for follow-ups and appointment support
• Demonstrating empathy and professionalism in every interaction
• Educating customers about our services
• Meeting goals related to quality, bookings, and customer satisfaction

We provide thorough training and ongoing coaching to ensure you feel confident and supported. As part of a growing team, your input will help shape how we continue to evolve and improve.

What you need: 

• A clear, confident communicator who thrives in a fast-paced environment
• Passionate about delivering great customer experiences
• Comfortable handling calls and chats across multiple platforms
• Excited to be part of a collaborative and growing team
• Motivated to grow with a company that invests in its people

Ready to Apply?
These roles are filling quickly! If you're looking for more than just a job and want to be part of a team that values your contributions, apply now.

Frank Gay Commercial Services is calling — and we can’t wait to hear from you.