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Senior L2 Application Support Engineer - Client-Facing Lead

Saransh Inc

Saransh Inc is seeking a Senior Support Engineer to lead application support operations in Boston, MA. The role involves managing L1 support teams and ensuring high-quality service delivery. The ideal candidate will have strong incident management and stakeholder communication skills, with experience in a client-facing model. This role requires leadership in driving process improvements and adherence to SLAs. This position requires being onsite three days per week, offering a dynamic work environment in a fast-paced setting. #J-18808-Ljbffr Saransh Inc

Vacancy posted 3 days ago
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