Client support specialist

B2B Client Support Specialist - Saint Louis, MO

Be a key player in shaping the future of our client experience. We are seeking a proactive professional to join our dynamic team in Saint Louis, MO. Thrive in a supportive environment that values your growth and well-being while you provide mission-critical support to our dedicated customer-facing teams.

Key Responsibilities

• Champion client success: Deliver prompt, convenient, and professional customer service to assigned B2B clients, ensuring their needs are met with precision and empathy.
• Streamline operations: Support the team with vital back-end tasks, expertly managing invoicing, executing data requests, and diligently following up with clients to maintain smooth workflows.
• Optimize order flow: Proactively manage the order process from initiation to completion, ensuring accuracy and timely delivery to drive client satisfaction.

Essential Qualifications

• Demonstrated proficiency with Microsoft Office Suite applications, including Word, Excel, PowerPoint, and Outlook.
• Robust analytical skills paired with excellent organizational, time management, and multi-tasking abilities.
• Proven ability to absorb product knowledge quickly and apply it effectively to solve client needs.
• Preferred: A minimum of one year of business-to-business (B2B) client/customer service experience.

Your Next Career Step Partner with our recruitment agency for privileged access to compelling roles like this one. We champion your application, provide timely feedback, and offer ongoing support to ensure a positive experience throughout the hiring journey. Take the decisive next step in your career-apply now and let's grow together!

salary: $19.99 - $20 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

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Skills

• Follow-up
• Active Listening
• Telephone Etiquette
• Empathy
• Email Management
• St. Louis MO Jobs
• B2B Customer Service
• Client Support Specialist
• Order Processing
• Back-Office Support
• Invoicing Specialist
• Account Coordinator

Qualifications

• Years of experience: 2 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on click.appcast.io.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.