Sr. Revenue Cycle Associate

Job Description NKC Health Medical Group is hiring a Senior Revenue Cycle Associate to join our Central Services Billing team. Under the direction of the Manager, Revenue Cycle, this position provides customer service to resolve patient billing concerns and responds to questions on accounts, insurance coverage, payment arrangements, and financial assistance. Job Duties Ensures accurate and timely claim resolution. Assists in the analysis of claims resolution and provides feedback to management for solutions and process improvements. Performs follow up with insurance companies to ensure appropriate payment on claims, resolve denials, correct claims and appeal claims. Spools, edits and sends electronic and paper claims daily. Prepares and sends patient statement files daily. Utilizes work queues to review and analyze account balances in order to collect payment for outstanding balances, utilizes multiple system applications to review and update patient information, and to research and resolve outstanding AR balances. Accesses and understands the various online systems' processes in determining how a claim has been paid in order to accurately apply payments and adjustments and assist in determining the adjudication of funds. Posts payments and contractual adjustments via remits to accounts and posts payments to collection accounts reversing collection adjustments. Maintains deposit spreadsheet to reconcile cash with bank statements. Scans payment batches and mail daily. Communicates using form letters, email or internal correspondence to resolve patient inquiries and insurance issues. Documents accounts with clear and concise verbiage, and reviews and responds to correspondence and inquiries received. Sets up and monitors payment plans to facilitate payment of outstanding personal balances. Issues patient or insurance refunds as necessary. Contacts patients and guarantors to secure necessary billing information and patient payments on account, and verifies insurance eligibility. Acts as a liaison with clinic staff and patients providing assistance in claims and receivables resolution. Performs other duties as assigned. Minimum Requirements High school graduate or GED equivalent required. 3 or more years healthcare billing/claim experience required. Knowledge of ICD10 and CPT codes, customer service skills required, basic knowledge of medical billing terminology required. Intermediate skills with Microsoft Office products, data entry, 10 Key; excellent written and verbal communication skills; exceptional customer service skills; detail oriented; task oriented; fast paced. Benefits Comprehensive Benefits (Medical, Dental, Vision, Life, FSA). Employer match retirement plan. Competitive wages. Paid time off for personal/vacation/sick. Six paid holidays per year. Educational assistance. Flexible schedule; day shift schedule. Equal Employment Opportunity Statement NKC Health is an Equal Employer and values diversity in our organization. We do not discriminate against any applicant for employment or employee on the basis of race, color, religion, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws. #J-18808-Ljbffr Direct Jobs