Office Assistant 2 (NY HELPS)

Office Assistant 2 (NY HELPS)

Join our team in the Division of Milk Control and Dairy Services to become an integral part of a team dedicated to fostering a competitive food and agriculture industry that benefits both producers and consumers alike. Here, you can cultivate your career in a dynamic environment that values innovation, sustainability, and community engagement. With a wide range of opportunities spanning from environmental science to economic development, you can find your niche in public service and grow both professionally and personally. Embrace the chance to join our team, and you'll not only reap a fulfilling career but also sow the seeds for a healthier, stronger New York.

The New York State Department of Agriculture and Markets is seeking an Office Assistant 2, SG-9 in their Division of Milk Control and Dairy Services to work in Albany, NY. The Office Assistant 2 will provide administrative support for our compliance and enforcement unit. Tasks include but are not limited to: monitoring a shared email-box, sorting laboratory reports, email communications, processing non-violation letters, printing and mailing inspection reports, filing, sorting and distributing mail, phone coverage as needed, creating or assisting in the preparation of letters, and other duties as assigned.

The Office Assistant 2, SG-9, is a full-time position working 37.5 hours per week, Monday-Friday. The position will be based in our Albany office located at 10B Airline Dr., Albany, NY 12235. We are conveniently located near the Albany International Airport and provide ample free parking and a comfortable work environment. Opportunities for telecommuting are available in accordance with the agency's Telecommuting Program Guidelines.

Salary: The starting salary for the Office Assistant 2 is $42,641/year, and the hiring salary for the CSEA salary grade (SG) 9. The candidate appointed will be eligible to participate in the New York State Performance Evaluation Program. Through this program, employees receive yearly performance evaluations. Performance advances are payable to CSEA employees whose base annual salary is below the job rate for their current position and who were rated "Satisfactory" or its equivalent in their yearly performance evaluation. Performance advance payments are added to an employee's annual salary. Over time, yearly performance advances may lead to the SG-9 job rate salary of $52,413/year!

Benefits: This is a CSEA-represented position offering a comprehensive and valuable benefits package. You'll benefit from cost-effective health insurance options, fully covered dental and vision care, participation in the secure New York State Pension Plan, and ample paid time off. Your first year includes 5 personal days, 13 vacation days, 13 sick days, and 13 paid holidays – providing excellent work-life balance. Explore additional advantages with programs such as the Optional Payment Election Program, Deferred Compensation Plan, Flex Spending Account, and NY's 529 College Savings Program. For comprehensive details on these programs, please visit the New York State Office of Employee Relations website. As a New York State employee, you could potentially qualify to participate in the Federal Public Service Loan Forgiveness Program (PSLF)!

NY HELPS Minimum Qualifications: Candidates may be eligible for a NY HELPS appointment to this title if all promotion eligible lists are fully exhausted, there are fewer than 3 interested qualified individuals in the direct-line lower-level internal promotion, AND they meet the listed NY HELPS open-competitive minimum qualifications, or the minimum qualifications listed on the most recent examination announcement for the title.

NY HELPS Qualifications: One year of clerical experience. NY HELPS Program: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Alternate Minimum Qualifications: You may also be eligible for appointment to this position if you meet any of the following minimum qualifications. Reassignment Qualifications: You must be a current Department of Agriculture and Markets employee and have one year of permanent, contingent-permanent, or 55 b/c service as an Office Assistant 2, G-9; if you have less than one year, you must be reachable on the current eligible list for this location if one exists. 70.1 Transfer Qualifications to Office Assistant 2, G-9: Applicants may be appointed to this position permanently if they have: one year of permanent, competitive service in a title designated as appropriate for transfer under Section 70.1 of the Civil Service Law. Such titles include Office Assistant 2 Keyboarding, Office Assistant 2 Calculations, and Office Assistant 2 Stores/Mail. Some titles need special requirements in addition to time in the title. Reinstatement Under Rule 5.4: Applicants may be appointed to this position permanently if they were previous permanent New York State employees who resigned their positions may be reinstated to their former positions, or to positions to which they were eligible for transfer or reassignment without further examination. Employees separated from their positions may be reinstated within one year of the date of their separation. Employees separated from their positions who have also been separated from state service for more than one year may be reinstated upon approval by the state Civil Service Commission.

How to Apply: Candidates that are eligible and interested in being considered for appointment to one of these opportunities must use this link to apply: Position Vacancy Online Application by: July 13, 2026. Within this online application please upload your resume and cover letter. If you have any questions, please contact Cheryl Carman in Human Resources at View phone number on click.appcast.io or View email address on click.appcast.io. The Department is an Equal Opportunity Employer. All people with disabilities are encouraged to apply. We are committed to providing equal employment opportunity, and reasonable accommodations and/or modifications as necessary, for qualified persons with disabilities. If you are in need of a reasonable accommodation, please visit: