Knowledge Base Content Specialist I (Remote)
Percepta LLC
Dearborn, MI
- Remote job
Percepta LLC is seeking a Global Knowledge Base Content Specialist I to support the creation and maintenance of knowledge base content for agents and customers. You will work under a supervisor to ensure accurate information is provided to agents and customers and will help improve how information is shared across teams. The role involves creating reports, analyzing trends, and updating content in systems such as Agents Ask Ford (AAF) or Customers Ask Ford (CAF) while coordinating with #J-18808-Ljbffr Percepta LLC
Vacancy posted 1 day ago
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