Night Audit Supervisor

Property Description The Higgins Hotel, located in the heart of New Orleans, is seeking exceptional individuals to join our team! As a job applicant, you'll have the opportunity to work in a historic, luxury hotel that offers unparalleled service and a unique guest experience. With positions available in front desk, food and beverage, housekeeping, event planning, and more, there are abundant opportunities for career growth and advancement. Our hotel features sophisticated design, modern amenities, and a vibrant atmosphere, creating an exciting work environment. As a member of The Higgins Hotel team, you'll have the chance to provide exceptional service to our guests, work in a culturally rich city, and be a part of a renowned hotel brand. Join us in delivering legendary hospitality and become a valued member of our team at The Higgins Hotel! Overview Are you a night owl with a passion for hospitality and exceptional guest service? Join our team as a Night Audit Supervisor at our vibrant hotel and be a part of an exciting and dynamic environment. As a Night Audit Supervisor, you will oversee the night operations of our property, ensuring accurate financial reporting, exceptional guest experiences, and a smooth transition into the next day. With your attention to detail, problem‑solving skills, and leadership abilities, you will play a key role in maintaining the highest standards of service and guest satisfaction. Join our team and be a part of an unforgettable overnight experience for our valued guests. About Our Property The Higgins Hotel & Conference Center’s name reflects the contributions of the extraordinary entrepreneur, Andrew Higgins, who designed and built over 20,000 boats in New Orleans that were used in every major amphibious assault of World War II. Conveniently located directly across the street from The National WWII Museum, the hotel offers 230 era‑inspired guest rooms and specialty suites, premium amenities, full‑service restaurant, lounge, and a rooftop bar, as well as a second‑floor conference center with more than 18,000 square feet of meeting and event space. Higgins Hotel proudly welcomes veterans and individuals with disabilities. We value diverse experiences and are committed to an inclusive workplace. Responsibilities Supervise and oversee the night audit team to ensure accurate and timely completion of financial processes and reports. Conduct night audit procedures, including balancing accounts, verifying charges, and reconciling discrepancies. Handle guest inquiries, requests, and complaints in a professional and timely manner. Monitor and ensure adherence to hotel policies and procedures during the night shift. Collaborate with other departments, such as housekeeping and security, to ensure smooth operations during the night. Provide exceptional guest service, anticipating needs and exceeding expectations. Train and mentor night audit team members, providing guidance and support. Assist in the implementation of new processes and technologies to enhance efficiency and accuracy. If you are a night owl with a passion for hospitality, exceptional attention to detail, and the ability to lead and inspire a team, apply now for the position of Night Audit Supervisor. Join our team and contribute to delivering exceptional guest experiences during the overnight hours while enjoying a rewarding career in the hospitality industry. Qualifications High school diploma or equivalent; additional education in accounting or hospitality is a plus. 6+ months Front Desk experience. Previous experience in a night audit role or similar position is preferred. Strong attention to detail and excellent mathematical skills. Proficiency in hotel property management systems and accounting software. Excellent communication and interpersonal skills. Ability to work independently and make informed decisions. Leadership abilities and the ability to motivate and inspire a team. Strong problem‑solving and decision‑making skills. Benefits Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation #J-18808-Ljbffr