Customer Service Rep
Worcester Manufacturing Inc
Worcester Manufacturing - - Responsibilities: Deliver exceptional support across government and commercial sectors via phone, ticketing, chat, and email channels; Navigate secure and compliant workflows, primarily in the Government sector; Utilize various systems effectively, including Syteline, RingCentral, Teams, CRM, and IT ticketing systems; Resolve common customer issues independently and process orders accurately; Escalate complex cases appropriately and collaborate with internal teams for resolution
Vacancy posted 4 days ago
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Chicopee, MA4 days ago
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