System Administrator

Job DescriptionThe Raley's Companies is a private, family-owned, and purpose-driven retail company headquartered in West Sacramento, CA. Since our founding in 1935, our store operations have grown to include more than 235 locations across four states and four Tribal Nations under eight well-known banners: Raley's, Bel Air, Nob Hill Foods, Raley's O-N-E Market, Bashas', Food City, AJ's Fine Foods and Bashas' Diné Market. In addition, The Raley's Companies bridges the divide between the physical and digital retail experiences through the operation of Apium Logistics, Fieldera and FieldTRUE. Built on a higher purpose, the organization and our over 21,000 employees are committed to quality offerings, exceptional service and doing right by our team members, communities, and planet.Today, the Raley's, Bel Air Markets, Nob Hill Foods and Raley's O-N-E Market banners carry on Tom's legacy of innovation by serving as more than grocery stores. Our purpose of changing the way the world eats, one plate at a time, has made Raley's a trusted source for nutrition and wellness. We strive to enhance transparency and education in the food system to help customers make more informed, healthy food choices. We also serve as the destination for the best fresh products, affordable offerings, and personalized service.As our DC Systems Administrator, you will provide planning, analytical, and technical support for warehouse management systems and distribution center operations. This role is responsible for maintaining and optimizing warehouse systems, supporting system integrations and upgrades, developing operational reporting, improving labor and inventory controls, and serving as a key liaison between Distribution, Information Technology, vendors, and business partners.• Manage and support Manhattan WMS, LMS, MAO, SAP, and related distribution systems• Establish system priorities to support daily distribution center operations• Troubleshoot and resolve warehouse system, hardware, and software issues• Serve as liaison between Distribution, Information Technology, and system vendors• Submit and coordinate service requests for escalated system issues• Analyze warehouse operations and recommend process improvements• Improve labor efficiency, inventory control, and operational performance• Gather business requirements and develop system-based solutions• Create and maintain system documentation, procedures, and training materials• Deliver training on warehouse systems and processes• Oversee store order management, routing, billing, and operational reporting• Calculate and maintain labor standards and incentive pay programs• Perform audits to ensure data integrity and system accuracy• Build and maintain reports using Manhattan SCI, IBM Cognos, and SAP• Utilize SQL and reporting tools to analyze data and troubleshoot issues• Configure task groups, item attributes, slot dimensions, and user profiles• Manage wave processes, system codes, and warehouse system configuration• Test and implement software upgrades, fixes, and enhancements• Maintain Manhattan WMS, LMS, and MAO system functionality• Monitor and troubleshoot SAP, MAO, WMOS, and Blue Yonder interfaces• Support development and testing of system integrations• Maintain RF devices, Vocollect units, Zebra printers, radios, and warehouse hardware• Coordinate equipment repairs, warranty claims, and replacement activities• Support labor management reporting, audits, and standards maintenance• Develop SOPs, training materials, and operational documentation• Coordinate consultant time studies and labor standards initiatives• Partner with Information Technology on distribution center systems projects• Prepare and correct incentive pay sheets for payroll submission• Provide leadership, coaching, training, and development as assigned• Participate in 24/7 on-call support and rotating weekend coverageEducation and Experience• Bachelor's degree in Business, Information Systems, or related field• Two (2+) years of experience supporting distribution, warehouse management, labor, payroll, or business systems• Equivalent combination of education and experience considered• Experience supporting warehouse management systems preferred• Experience with Manhattan, SAP, Blue Yonder, or similar applications preferredRequired Knowledge• Warehouse management systems and distribution operations• Inventory control and replenishment systems• Payroll distribution systems and business processes• Labor standards and work measurement principles• SAP, Manhattan, PeopleSoft, and e-Force applications• Microsoft Office applications and reporting tools• Business process analysis and systems support practicesSkills & Abilities• Ability to troubleshoot warehouse management and business systems• Ability to analyze operational data and identify process improvements• Ability to interpret business requirements and develop solutions• Ability to create system documentation and training materials• Ability to develop operational and technical reports• Ability to manage multiple projects and priorities simultaneously• Strong analytical and problem-solving skills• Strong attention to detail and accuracy• Strong verbal and written communication skills• Strong technical report-writing skills• Ability to build effective working relationships across teams• Ability to provide leadership, coaching, and direction to others• Ability to manage projects within budget and timeline expectations• Commitment to a culture of respect and inclusionPhysical Demands• Sitting for extended periods• Viewing computer monitor for extended periods• Frequent keyboarding• Walking throughout the distribution centerWork EnvironmentWork is performed in office and distribution center environments. Team members may work around heavy equipment, machinery, forklifts, and warehouse operations in temperatures between 34-85 degrees. This position participates in 24/7 on-call support, including rotating weekend coverage.Internal Applicants:• No disciplinary action during the past 6 months.• Your current leader must recommend that you apply for this position and provide endorsement upon request from HR.• You must upload a resume and answer all application questions.Compensation: The range displayed reflects the range the company reasonably expects to pay for the position. The actual compensation offered to the selected individual(s) will depend on their relevant education, training, or experience, among other bona fide factors.