IT Technician II

IT Technician II

Granite State Gaming & Hospitality, a subsidiary of G2 Gaming, is committed to supporting community nonprofit organizations in New Hampshire through innovative entertainment, hospitality and gaming experiences. Our accomplished team of industry professionals have more than 150 years of experience and are ready to take charitable gaming to a whole new level; creating world-class venues, infusing more economic opportunities into the markets we serve while helping New Hampshire nonprofits thrive. We are currently open and developing first class gaming venues in Rochester, Hampton, and Littleton.

As an IT Technician II, you'll keep the casino's technology systems running smoothly by supporting hardware, software, networks, and specialized gaming systems. You'll work with internal teams and vendors to ensure reliable, secure, and efficient tech operations.

Support and maintain the Casino Management System (CMS) and related hardware/software

Set up and maintain network infrastructure (routers, switches, access points, wiring)

Monitor network and device performance; recommend improvements

Maintain firewalls, virtual machines, and vendor-supported applications

Install, maintain, and troubleshoot PCs, AV equipment, and POS systems

Work with security to ensure camera and recording systems meet regulations

Document network layouts, device configurations, and system passwords

Assist with system upgrades, installs, and vendor coordination

Provide reliable connectivity for all casino operations

2+ years of IT support experience

Strong knowledge of network infrastructure and administration

Proficiency in PC troubleshooting and software support

Excellent communication, problem-solving, and multitasking skills

Ability to work independently and collaboratively

Experience in casino or hospitality environments is a plus

Ability to obtain and maintain a Gaming license

Must be able to lift up to 10 lbs. and work in environments with noise, secondhand smoke, and occasional weather exposure

Flexible schedule and ability to work overtime or at multiple locations as needed

Availability needs for this role include: Tuesday - Saturday, 3pm-11pm