Customer Service Representative - State Farm Agent Team Member

Benefits Monthly Commissions on top of salary Frequent Bonus Opportunities Health insurance Opportunity for advancement Paid time off Training & development 401(k) matching Competitive salary Role Description As a Customer Care Representative with the Nate Wingert State Farm agency, you will generate exceptional customer experiences that meet real needs of people in our community as part of a rewarding career. Why You’ll Love This Role Join a service-focused team where your work makes a difference in our community! Help create an exceptional customer experience Grow with a thriving office committed to quality, performance, and community Experience a top‑notch support system and an agent that invests in you and your future What you’ll do Handle customer requests with accuracy, empathy, and efficiency Oversee day‑to‑day workflow, priorities, and follow‑up to keep service levels strong Help improve processes and identify ways to streamline communication Build strong relationships with customers and internal partners Process insurance claims and follow up with customers Offer & sell financial service products when they fit the needs of our customers What We’re Looking For Strong customer service mindset—calm, confident, and solutions‑oriented Excellent communication skills (coaching, feedback, and professional correspondence) Ability to manage competing priorities while maintaining high standards Tech‑comfort and a willingness to learn State Farm tools quickly Experience in insurance/customer care is a plus (but the right leader who can learn fast is welcome!) Previous customer service experience preferred Great Things You Can Expect A supportive, growth‑minded office culture Training and tools to help you succeed Opportunities to make a real impact—on customers and your team #J-18808-Ljbffr Nate Wingert - State Farm Agent