Incident Manager

ASM Research, An Accenture Federal Services Company

ASM Research, An Accenture Federal Services Company, is seeking a Problem Management Lead to oversee the end-to-end lifecycle of problem resolution for mission-critical IT services. The role emphasizes detecting root causes, coordinating with incident, change, and service owners, and driving data-driven improvements to stability and user experience. The ideal candidate will apply ITIL practices, manage high-impact problems, and lead cross-functional remediation efforts while maintaining secure #J-18808-Ljbffr

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Vacancy posted 2 days ago

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