Universal Banker
Commercial Bank and Trust
Job Title
Role and Responsibilities:
Performs the duties of a paying and receiving teller: cashes checks; accepts deposits and loan payments and safe deposit rent; sells Official Checks; completes CTRs and Cash Log as needed; takes check orders; scans work for Branch Capture.
Performs the duties of a Customer Service representative: opens new accounts; monitors check orders; cross-sells all accounts offered by the bank; assists customers with IRAs and IRA questions and with account inquiries.
Opens, balances, and closes Card Wizard machine daily. Makes/orders debit cards.
Prepares wires as requested by customer.
Performs the duties of a loan assistant as backup.
Uses Deposit Horizons when working with customers.
Complies with CIP requirements.
Balances cash vault on a rotating basis.
Balances the ATM as needed.
Assists customers with concerns and questions to resolve issues.
Maintains prompt and regular attendance.
Demonstrates a positive, helpful attitude with co-workers and customers.
Strives to improve efficiency in his/her work area through cost savings.
Performs other duties as assigned.
Completes all training assigned by HR, IT, Compliance, BSA, and supervisor on a timely basis.
Follows IT Security Policies and Procedures, including the diligent reporting of phishing emails.
Qualifications and Education Requirements:
High school diploma or equivalent.
Preferred Skills:
Banking Experience is preferred.
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite or related software.
Physical Requirements:
Must be able to lift up to 10 lbs.
Commercial Bank and Trust Company is an Equal Employment Opportunity Employer-M/F/Vets/Disabled.
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