Plant Telecom Manager

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Join NATCO Communications in our pursuit to bring fiber optic broadband connectivity to some of the most rural areas of north central Arkansas! We are on a mission to transform the digital landscape of north-central Arkansas by extending the reach of fiber optic broadband to the most remote corners of our service area. As we embark on this exciting journey, we are seeking a dynamic and results-driven OSP Telecom Plant Manager to join our team.

The Telecom Plant Manager will be at the forefront of supervising, planning, and coordinating all outside plant construction, installation, and repair activities for both residential and business customers. This position provides direct leadership and management for in-home Installation and Repair Technicians as well as the Telecom Construction group, ensuring safe, efficient, and high-quality service delivery across all operational areas. The ideal candidate is a natural-born leader, equipped with a proven track record in organizing teams and navigating the ever-evolving landscape of the fiber broadband industry. 

Eager to play a key role in expanding networks and unlocking new opportunities in the picturesque landscapes and waterways of north-central Arkansas? Unlock your potential with NATCO!

Some of the regular and reoccurring responsibilities and expectations of a OSP Telecom Plant Manager at NATCO may include, but not be limited to:

• Directly supervise and manage in-home Installation and Repair Technicians and Telecom Construction personnel ;
• Ensure work complete for all outside plant activities to include quality standard adherence and reporting;
• Perform quality control visits for construction, install and repair activities;
• Cross-coordinate with outside departments to ensure customer satisfaction;
• Monitor project progress to ensure timely and budget conscious completion;
• Maintain accurate records of budgets, schedules, equipment and materials used;
• Draw, read, and understand staking sheets, map, geographical survey map and circuit designs;
• Ensure compliance with Federal RUS specifications for work performed by outside plant employees and contractors;
• Understand material and equipment involved in telephone operations to include copper, fiber and coaxial cable and their distribution design;
• Display telecom/broadband technical expertise, project management skills, and a client-focused approach while staying updated with industry trends;
• Provide detailed reviews of service disruptions to include trending and root cause analysis.

NATCO is an equal opportunity employer and does not discriminate against any applicant for employment, or any employee, because of age, race, sex, disability, national origin, religion, or veteran status.

• Bachelor's Degree in Telecommunication or like field OR minimum of 4 years' experience installing, provisioning, and maintaining telecommunications and/or broadband services.
• Must have working knowledge of all outside plant telephone design.
• Must demonstrate analytical reasoning ability.
• Ability to communicate with customers effectively and professionally.

This is a safety sensitive position that requires a valid driver license, drug screening, and a background check.