Cash Application Specialist

Cash Applications SpecialistAt LUX Infusion, we're reimagining infusion care to be more human, supportive, and connected. Inspired by lux —meaning light—we guide patients, providers, and partners through complex therapies with clarity, compassion, and confidence.As a clinician-led, U.S.-based organization, we put people first - helping patients feel seen and supported through faster therapy starts, dedicated care coordination, and meaningful collaboration. Our commitment to inclusion, diversity, equity, and advancement (IDEA) is central to our culture, ensuring every team member feels valued and empowered to make a difference.We're looking for a Pharmacy Cash Applications Specialist who wants their work to mean something—someone who brings accuracy, accountability, and purpose to ensuring payments are applied correctly and patient accounts are handled with integrity.Behind every successful infusion is a financial process that works smoothly and accurately. The Pharmacy Cash Applications Specialist plays a critical role in maintaining the integrity of our accounts receivable—ensuring payments are processed properly so care can continue without disruption.In this role, you'll contribute to work that:Supports uninterrupted patient access to infusion therapiesEnsures financial accuracy and transparency across pharmacy and medical billingEnables clinicians and revenue teams to focus on care, not reworkStrengthens a growing, clinician-led organization focused on trust and outcomesYour work helps create clarity—for patients, providers, and the organization.In this role, you will:Perform daily reconciliation and posting of pharmacy and major medical claim payments for accounts receivableProcess and apply payments from ERAs, EFTs, lockbox deposits, and other cash and non-cash transactionsAccurately post payments, adjustments, denials, write-offs, refunds, and credit balances both electronically and manuallyReview EOBs to reconcile payments, identify discrepancies, and ensure correct contractual adjustmentsPrepare and maintain daily deposit batches and supporting documentationReconcile posted checks received with deposited amounts and maintain audit-ready recordsFlag denials, unusual payment variances, and high-impact contractual adjustments for follow-upProcess incoming correspondence related to payments, denials, and account activityCommunicate with pharmacy staff, field teams, and patients as needed to resolve payment questionsMaintain strict adherence to HIPAA, internal cash controls, and financial policiesBring accuracy, consistency, and follow-through to daily financial operationsYou may be a great fit if you bring:A strong attention to detail and commitment to financial accuracyComfort working with high transaction volumes and complex payment dataClear communication skills across clinical, financial, and operational teamsOwnership mentality and pride in getting things right the first timeA desire to contribute to a patient-first healthcare organizationRequired QualificationsHigh school diploma or equivalentThree (3)–five (5) years of experience in cash posting within a medical or pharmacy environmentWorking knowledge of medical terminologyUnderstanding of ICD-10, HCPCS, CPT, and HER coding conceptsStrong understanding of revenue cycle processes, insurance billing, and banking reconciliationProficiency with Microsoft Office, including ExcelAbility to maintain strict confidentiality in accordance with HIPAA and applicable regulationsStrong written and verbal communication skillsPreferred QualificationsCertificate, Associate's, or Bachelor's degreeExperience with CPR+, Caretend, WeInfuse, or similar pharmacy/billing systemsYou don't need to check every box—we care just as much about how you show up as your credentials.At LUX Infusion, we believe care deserves more light—more warmth, more clarity, and more connection.Here, you'll find:Purpose-driven work that supports patient access to careA patient-first, clinician-led cultureStrong collaboration across finance, pharmacy, and operationsClear expectations and defined processesOpportunities to grow within a healthcare organization building something meaningfulCome help ensure financial clarity supports compassionate care—and see what's possible when care comes first.Pay Range/Rate $24 - $26 USDThe physical demands described here represent those required for an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. If you require a reasonable accommodation during the application or interview process, please contact the LUX Infusion Talent Team at View email address on click.appcast.io or View phone number on click.appcast.io.While performing the duties of this position, the employee may occasionally be required to stand, walk, or sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this role include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Employees are expected to:Participate annually in required legal and ethical compliance trainingConsistently act in compliance with LUX Infusion's legal, ethical, and compliance policiesAdhere to all standards and procedures outlined in the LUX Infusion Compliance ManualRefrain from any behavior that could be considered unethical or unlawfulAll LUX Infusion team members are expected to support the organization's mission, vision, and values by demonstrating integrity, dedication, compassion, and enthusiasm. This includes placing patients first, working collaboratively with a "stacked-hands" mindset, and maintaining a consistent focus on quality, accountability, and continuous improvement.The statements above are intended to describe the general nature and level of work performed by individuals in this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required.This role operates in a fast-paced environment and requires the ability to prioritize competing demands, manage multiple tasks effectively, and seek guidance when appropriate.Employees in this position may be required to assist directly - or coordinate appropriate assistance - to ensure access to LUX Infusion's services for individuals with disabilities, including patients, visitors, employees, or others.LUX Infusion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.