Service Technician

Job Description

Job Description

As an employee of Crest Auto Group, you are part of the Crest luxury vehicle family, which includes one of the largest selections of new and pre-own luxury vehicles. Not only that, you can expect to work with a team of dedicated employees with a common goal of a collaborative approach. We offer regular training, opportunities to promote from within and are continuously striving to foster loyalty, long-term careers and happy employees.

What We Offer:

Employees work in a customer centric environment that offers amenities like: 

• Crest Bistro with Executive Chef inspired menu
• Coffee bars
• Golf Putting Greens
• Dog Park
• Customer Technology Areas
• Vehicle Technology Consultants
• Automated drive-thru Car Wash
• State of the art Air-conditioned shops 
• Laundered Uniform Service

Available Benefits of Employment

• Highly Competitive Compensation 
• Health Coverage
• Dental Coverage
• Vision Coverage
• Group Life
• Short / Long Term Disability
• 401K
• Paid Vacation
• Car Allowance Program

Summary

The person in this position is responsible for maintaining service operations by inspecting, diagnosing, maintaining, and repairing vehicles.

Responsibilities

• Inspecting vehicle engine and mechanical/electrical components to diagnose issues accurately.
• Inspecting vehicle computer and electronic systems to repair, maintain and upgrade.
• Conduct routine maintenance work (replacing fluids, lubricating parts etc.) aiming to vehicle functionality and longevity.
• Repair or replace broken or dysfunctional parts and fix issues.
• Provide accurate estimates (cost, time, effort) for a repair or maintenance job
• Keep logs on work and issues
• Maintain equipment and tools in good condition
• Communicate directly with the Service Advisor so that customers informed if any additional service is needed.  Providing an estimate of time needed for additional repairs
• Executing repairs under warranty to manufacturer specifications
• Perform work specified on the repair order with efficiency and in accordance with dealership
• Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
• Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
• Other technical duties assigned or needed.

Requirements

• A-B level qualifications, including Diagnostic, Electrical and Engine Repair.
• Experience solving problems on vehicles as auto mechanic / auto technician
• Excellent knowledge of mechanical, electrical and electronic components of vehicles.
• Working knowledge of vehicle diagnostic systems and methods for vehicles.
• Ability to handle various tools (e.g., pliers) and heavy equipment (e.g., lift)
• Willingness to observe all safety precautions for protections against accidents, dangerous fluids, chemicals etc.
• Preferred: Texas State Inspectors Safety License.
• High school diploma is preferred; Certification from a vocational school or completion of apprenticeship is preferred.
• Valid certification (e.g., ASE) is a definite plus.
• Ability to work a flexible work schedule.
• Excellent customer service skills.
• Basic Computer skills.
• Team Player:  Positive, friendly attitude, along with a customer service mentality
• Enjoys working in a fast-paced environment
• Must have a valid driver’s license
• Ability to learn new technology, repair and service procedures and specifications and able to operate electronic diagnostic equipment
• Willing to submit a pre-employment background check and drug screen.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.