Loss Prevention Investigator

Job Summary The Loss Prevention Investigator is part of an ever‑changing environment who is responsible for partnering with store operational teams and LP Management to identify and deter external and internal dishonesty. Investigators use analytical data and reporting, evidence gathering, CCTV video surveillance, interviews, and law enforcement collaboration to resolve incidents and build solid cases. Key Responsibilities Investigate and identify dishonest personnel within the company. Investigate deceptive behaviors. Conduct internal misappropriation investigations. Initiate investigations on vendor theft, employee theft, and inventory shrink. Execute and implement shrink reduction procedures. Interview witnesses and suspects and develop detailed reports on all conducted investigations. Actively support law enforcement with prosecutions and investigations to solve incidents of theft, fraud, and Organized Retail Crimes. Effectively communicate information both verbally and in writing with management related to investigations. Accurately complete incident reports and maintain organized records for legal proceedings. Competencies Attention to Detail: Taking responsibility for a thorough and detailed method of working. Accountability: Accepting responsibility that results in anticipation/prevention of problem areas from actions, and problem solving inside and outside the department/organization. Initiative: Spotting opportunities within a circle of influence; anticipating threats and acting on them; self‑starting rather than waiting passively until the situation demands action. Organizational Awareness: Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and the implications of decisions on other components of the organization. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Written Communication: Expressing ideas and opinions clearly in properly structured, well‑organized, and grammatically correct reports or documents; utilizing language and terminology. Work Environment & Physical Demands This job operates in a professional office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Physical demands include repetitive hand/eye movements, the ability to sit for long periods, lift up to 30 lbs., and reliable transportation. The role is largely sedentary; some filing is required, including lifting files and opening filing cabinets. Position Details Classification: Exempt Reports to: Loss Prevention Manager Position Type: Full‑time (Monday through Friday, 8:00 a.m. to 5:00 p.m.) Travel required: 0–10% Supervisory Responsibility: No supervisory responsibilities. Required Education and Experience High School Diploma or GED 2‑Year Degree Preferred Experience 2‑Year degree 2 years’ experience within a Loss Prevention and/or Security department. 2 years of retail sales operations. Wicklander/Zulawski (WZ) Interview/Interrogation certification is a plus. Excellent communication skills in person, via email and on the telephone. Additional Eligibility Qualifications Proficient with Excel, Word, Outlook. Ability to maintain the utmost level of confidentiality and discretion. Candidates must be able to utilize good, sound judgement and tact, handle multiple tasks, prioritize tasks accordingly, and work both independently and in a team environment. AAP/EEO Statement Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Serves as the single point of contact for the business. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. #J-18808-Ljbffr