Office Services Manager

Office Services Manager The Office Services Manager is an operations leader who will communicate a vision for how Williams Lea best serves our clients across single or multiple service offerings, and who empowers and enables their team to bring that vision to life. The role focuses on executing service delivery, delivering operational excellence, implementing optimized cost to serve models, applying continuous improvement initiatives, and team growth and development. Key responsibilities include overseeing contracted operations to meet client and employee needs, leading people management, ensuring operational leadership, managing financial and contractual aspects, and providing customer and account leadership. Qualifications include a Bachelor's degree or equivalent experience, over 5 years of leadership and management experience, proven track record in resolving client and service issues, excellent client service skills, experience in delivering complex solutions, financial management expertise, people management experience, ability to foster a team culture, attention to detail, ability to meet deadlines, handling sensitive information, making independent decisions, effective interaction with diverse backgrounds, ability to work in a fast-paced environment, self-motivation, and proficiency in Microsoft Office.