Human Resources Director

POSITION SUMMARY

The Director of Human Resources provides strategic and operational leadership for the Company’s U.S.-based Human Resources, Payroll and Benefits, and Talent Acquisition functions. The Director serves as a trusted advisor to executive leadership and managers, translating business priorities into practical strategies that support workforce capability, employee engagement, compliance, operational effectiveness, and growth. The Director also provides governance and oversight for human resources and payroll activities at international subsidiaries while local teams retain responsibility for day-to-day administration and local compliance.

The position requires sound judgment, discretion, business acumen, and the ability to lead through competing priorities while protecting confidential and sensitive information.

HR Leadership :

Develops and recommends enterprise people strategy and priorities for consideration and approval by the executive team, develops the HR team, advises leadership, and ensures coordination across all three pillars.

Pillar 1: HR Operations

Employee relations, manager support, policies, performance management, workforce planning, compliance, investigations, and employee experience.

Pillar 2: Payroll, Benefits & HRIS

Payroll governance, benefits strategy and administration, HRIS integrity, reporting, controls, audits, and employee data.

Pillar 3: Talent Acquisition

Recruiting strategy, workforce pipelines, selection processes, candidate experience, hiring metrics, and coordination with onboarding.

General Management Responsibilities

• Maintain current documentation of critical HR, payroll, benefits, HRIS, recruiting, and compliance procedures and ensure appropriate backup coverage.
• Prepare executive-level analyses, recommendations, and communications for workforce, benefits, compensation, organizational, and compliance matters.
• Manage outside partners such as employment counsel, benefits brokers, consultants, payroll and HR technology providers, auditors, recruiters, and training resources.
• Manage 401k audit. Prepare 5500 for 401k and Cafeteria Plan.
• Perform other responsibilities and special projects reasonably related to the role and the Company’s needs.
• Expertise of Microsoft Office applications and contemporary payroll, HRIS, recruiting, reporting, and employee self-service technologies.

EDUCATION AND EXPERIENCE

• Bachelor’s degree in human resources, business administration, organizational leadership, or a related field required; advanced degree preferred.
• At least 10 years of progressively responsible human resources experience, including meaningful leadership responsibility, preferred.
• Experience leading a multi-functional HR organization that includes employee relations, payroll and benefits oversight, HRIS, and talent acquisition.
• Experience in manufacturing, industrial services, distribution, engineering, field services, or another operationally complex and geographically dispersed environment preferred.
• Demonstrated experience advising senior leadership and managing complex employee relations, compliance, organizational, and change matters.
• Experience with multi-state operations preferred; experience providing governance or oversight to international subsidiaries is a plus.
• SPHR, SHRM-SCP, or comparable senior-level professional certification preferred.
• Working knowledge of Microsoft Office applications and contemporary payroll, HRIS, recruiting, reporting, and employee self-service technologies.

**Please note that this role is not eligible for Visa sponsorship/assistance at this time.

PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means.

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