Client Service Representative

Client Service Representative at VCA Peachtree Animal Hospital Schedule: Full-time opportunity, with rotating Saturdays About Our Hospital At VCA Peachtree Animal Hospital, we believe great medicine starts with a great team. Our 4-doctor hospital provides preventive care, surgery, dentistry, and diagnostic services in a supportive environment where respect, collaboration, and professional growth are part of our daily culture. The Role As a Client Service Representative you'll play a key role in delivering high-quality patient care. You'll work closely with our veterinarians and patient care team in helping guide clients through their pet's care with confidence and compassion. What You'll Do Greet clients and patients warmly, providing a positive and professional first impression Answer incoming calls, schedule appointments, and address client inquiries Manage appointment flow to support efficiency for the medical team Accurately enter and update patient and client information in the computer system Process payments, invoices, and financial transactions Communicate clearly with veterinarians, technicians, and kennel staff to ensure continuity of care Provide clients with information regarding services, treatments, and general pet care Handle multiple tasks simultaneously while maintaining attention to detail Assist with administrative duties such as filing, email communication, and record keeping Maintain a clean, organized front desk and lobby area Total Rewards As a VCA Associate, eligible full-time employees receive a comprehensive benefits package, which may include: Medical, dental, and vision insurance 401(k) with company match Paid vacation and sick time Paid parental leave Infertility and gender affirmation benefits Mental wellness resources including Headspace and Lyra Health Financial wellness tools including Vault WOOF University extensive virtual CE opportunities Opportunities to participate in Clinical Studies programs Your Next Career Step Starts Here Whether you're ready to grow your skills, advance your career, or join a hospital that values mentorship and teamwork, VCA Animal Hospitals is the place for you. We'd love to meet youapply today.