Server

Job Description

Job Description

Description:

Our Servers play a vital role in shaping the dining experience through friendly, attentive, timely service and in-depth product knowledge. Their commitment to excellence directly influences our establishment’s reputation, fostering loyalty among satisfied guests. Great servers are the key to ensuring everyone feels welcomed, attended to, and leaves with a positive impression.

Key duties and Responsibilities:

• Greet guests, take orders, and suggestively sell menu items
• Accurately enter orders into POS system ensuring a seamless kitchen workflow
• Prepare and refill guests’ beverages according to established company recipes and standards, following any and all applicable laws for alcoholic beverages
• Assist guests with menu selections, providing recommendations, and addressing inquiries and special requests
• Communicate effectively, respectfully, and professionally with coworkers, management, and guests
• Respond appropriately to guest requests and concerns, communicating them to coworkers or management as necessary
• Handle guest check transactions, following proper cash handling procedures, processing gift cards and rewards program transactions
• Maintain cleanliness and sanitation in work areas during and after service
• Continuously pre-buss and reset tables during and after guests’ dining experiences
• Follow company policies and standards, as well as any verbal and written instructions from the management team
• Performs opening and closing duties, as needed, assisting with cleaning, stocking, etc
• Assist in additional tasks and deep cleaning projects as directed by management
• Work in a fast-paced, physically demanding, noisy environment

*Given the dynamic nature and high volume of the restaurant, management may occasionally assign additional duties, including but not limited to running food, answering phones, and assisting with seating, to name a few.