Program Assistant

Job Summary Provides support and assists with the overall administration and development of specific department programs. Responsibilities Receives, greets, and directs visitors to the appropriate person or office. Assists with program planning and implementation. Answers telephones. Greets visitors and communicates with customers, employees, and other individuals to answer questions, disseminate or explain information, and address complaints. Responds to queries from and coordinate activities with other departments, the community, and program partners. Maintain mailboxes and distribute mail. Building and phone maintenance and repairs. Daily tea and colloquium. Maintain department bulletin boards. Administrative support to faculty: arranging travel reimbursements, hotel reservations, purchasing, and printing. Making room reservations for department members (extra classes or review sessions). Assist with general office work as needed. Compile, sort, and organize data for entry into a database, distribute program information, and conduct program research. Assist in the creation and distribution of program materials, forms, and general correspondence. May track and report on current trends to determine future program needs. Other duties as assigned. Problem Solving Incumbents in this position are expected to be familiar with the department's policies and procedures and have working knowledge of university and department organizations and procedures in order to answer and assist staff and visitors. Incumbents are also expected to demonstrate sensitivity to others' needs while being understanding and helpful on the job. Work Environment and Level of Frequency Nearly continuously: Office environment; sitting, hearing, listening, and talking. Often: Repetitive hand motion (such as typing), walking. Seldom: Bending, reaching overhead. Minimum Qualifications Associate's degree in a related field, or equivalency (one year of education can be substituted for two years of related work experience), plus two years of related experience required; ability to use logic and reasoning to prioritize tasks; computer skills including word processing, spreadsheet software, and/or database software preferred; demonstrated human relation and effective communication skills also required. Bachelor's degree in a related field may be preferred. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description. Preferences Optimistic and positive personality that fosters a supportive work environment. Please include three references in your application. #J-18808-Ljbffr University of Utah