Intake Coordinator
Heart to Heart Hospice
Intake Coordinator What You Must Have: Degree in health care or related field preferred At least three (3) to five (5) years of experience in health care, preferably in hospice operations Admissions/Intake and customer service experience Valid Driver’s License and Automobile Insurance Knowledge of corporate business management, governmental regulations, CHAP standards, and private payer practices Experience with EMR software Full Time Employee Benefits Competitive Pay Medical, Dental & Vision insurance Paid Time Off Paid holidays 401k with up to 4% employer matching Tuition reimbursement Company car for qualifying individuals Mileage reimbursement What You Will Do: Direct all daily patient referral and intake operations including participating in the establishment and implementation ofintake policies Initiate chart into EMR and maintain workflow Maintain census, pending admissions, red flag, journey’s end and care plan meetings on stand up board Ensure compliance with all state, federal and CHAP as applicable referral/intake regulatory requirements Establish and maintain positive working relationships with current and potential referral sources, build andmonitor community and customer to enhance perceptions of Heart to Heart Hospice as a high-quality provider ofservices Gather, collate, and report referral statistics including key customer referral trends Participate in strategic planning including identifying opportunities for additional or improved services to meet unmetcustomer needs Maintain comprehensive working knowledge of company contractual relationships and ensures that patients are admitted according to contract provisions Participate in quality assessment performance improvement teams and activities Maintain comprehensive working knowledge of community resources and assist referral sources in accessingcommunity resources should services not be provided by Heart to Heart Hospice Timely submission of all documentation Performance of other duties as required #J-18808-Ljbffr Heart to Heart Hospice
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